- 1、本文档共29页,可阅读全部内容。
- 2、有哪些信誉好的足球投注网站(book118)网站文档一经付费(服务费),不意味着购买了该文档的版权,仅供个人/单位学习、研究之用,不得用于商业用途,未经授权,严禁复制、发行、汇编、翻译或者网络传播等,侵权必究。
- 3、本站所有内容均由合作方或网友上传,本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺!文档内容仅供研究参考,付费前请自行鉴别。如您付费,意味着您自己接受本站规则且自行承担风险,本站不退款、不进行额外附加服务;查看《如何避免下载的几个坑》。如果您已付费下载过本站文档,您可以点击 这里二次下载。
- 4、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等,请点击“版权申诉”(推荐),也可以打举报电话:400-050-0827(电话支持时间:9:00-18:30)。
- 5、该文档为VIP文档,如果想要下载,成为VIP会员后,下载免费。
- 6、成为VIP后,下载本文档将扣除1次下载权益。下载后,不支持退款、换文档。如有疑问请联系我们。
- 7、成为VIP后,您将拥有八大权益,权益包括:VIP文档下载权益、阅读免打扰、文档格式转换、高级专利检索、专属身份标志、高级客服、多端互通、版权登记。
- 8、VIP文档为合作方或网友上传,每下载1次, 网站将根据用户上传文档的质量评分、类型等,对文档贡献者给予高额补贴、流量扶持。如果你也想贡献VIP文档。上传文档
查看更多
Chapter 2Quality Theory
Chapter ObjectivesIntegrate theories and concepts from key thought leaders in quality management. Discuss differing ideas from quality management thought leaders to determine the best methods for managing quality.Discuss key quality improvement variables and how they combine to create a quality management system.Assess a quality management system using the theoretical framework for quality management. Copyright ? 2017 Pearson Education, Inc.2-2
What is Theory?Theory: “A coherent group of general propositions used as principles of explanation for a class of phenomena”Copyright ? 2017 Pearson Education, Inc.Random House Webster’s College Dictionary 2011.Figure 2-12-3
What is Theory?For a theory to be complete, it must have four elements:What – Involves what variables or factors are included in the modelHow – Involves the nature, direction, and extent of the relationship among the variablesWhy – The theoretical glue that holds the model together Who-Where-When – The aspects that place contextual boundaries on the theoryCopyright ? 2017 Pearson Education, Inc.Davis, J., Eisenhardt, K., and Bingham, C., “Developing Theory through Simulation Methods,” Academy of Management Review 32, 2(2007): 480–499.2-4
What is Theory?Theories are established in one of two ways:Induction – A theory generated by observation and descriptionDeduction – Researchers propose a model based on prior research, and design an experiment to test the theoretical modelCopyright ? 2017 Pearson Education, Inc.2-5
History of QualityCopyright ? 2017 Pearson Education, Inc.Table 2-12-6
W. Edwards DemingGained credibility because of his influence on Japanese and American industryBest known for his emphasis on the management of a system for qualityHis thinking was based on the use of statistics for continual improvement.He provided lectures on statistical quality control to the Japanese Union of Scientists and Engineers after World War II.The United States hired him when they realized
您可能关注的文档
- 志学红-银行会计(第四版)第2章 银行会计的基本核算方法.ppt
- 志学红-银行会计(第四版)第4章 贷款业务的核算.ppt
- 志学红-银行会计(第四版)第9章 外汇业务的核算.ppt
- 质量管理:整合供应链(第6版)托马斯·福斯特-foster_mq6_inppt_01.pptx
- 质量管理:整合供应链(第6版)托马斯·福斯特-foster_mq6_inppt_03.pptx
- 质量管理:整合供应链(第6版)托马斯·福斯特-foster_mq6_inppt_04.pptx
- 质量管理:整合供应链(第6版)托马斯·福斯特-foster_mq6_inppt_05.pptx
- 质量管理:整合供应链(第6版)托马斯·福斯特-foster_mq6_inppt_06.pptx
- 质量管理:整合供应链(第6版)托马斯·福斯特-foster_mq6_inppt_07.pptx
- 质量管理:整合供应链(第6版)托马斯·福斯特-foster_mq6_inppt_08.pptx
- 国际标准 IEC 61169-47:2015 EN Radio-frequency connectors - Part 47: Sectional specification for radio-frequency coaxial connectors with clamp coupling, typically for use in 75 Ω cable networks (type F-Quick) 无线电频率连接器 - 第47部分:用于无线电频率同轴连接器的部分规范,.pdf
- 国际标准 IEC 61158-5-17:2007 EN 工业通信网络 - 现场总线规范 - 第5-17部分:应用层服务定义 - 类型17元素 Industrial communication networks - Fieldbus specifications - Part 5-17: Application layer service definition - Type 17 elements.pdf
- 国际标准 IEC 61158-5-17:2007 EN Industrial communication networks - Fieldbus specifications - Part 5-17: Application layer service definition - Type 17 elements 工业通信网络 - 现场总线规范 - 第5-17部分:应用层服务定义 - 类型17元素.pdf
- 国际标准 IEC 60939-2-2:2004 EN_D 完整抑制无线电干扰滤波器单元-第2-2部分:空白详细规范-用于抑制电磁干扰的被动滤波器单元-仅需进行安全测试的滤波器(安全测试) Complete filter units for radio interference suppression - Part 2-2: Blank detail specification - Passive filter uits for electromagnetic interference .pdf
- 国际标准 IEC 60939-2-2:2004 EN_D Complete filter units for radio interference suppression - Part 2-2: Blank detail specification - Passive filter uits for electromagnetic interference suppression - Filters for which safety tests are required (safety.pdf
- 国际标准 IEC 60670-23:2006 EN-FR Boxes and enclosures for electrical accessories for household and similar fixed electrical installations - Part 23: Particular requirements for floor boxes and enclosures 家用和类似固定电气安装用电器配件的盒子与封闭装置——第23部分:地板箱和封闭装置的要求.pdf
- 国际标准 IEC 60670-23:2006 EN-FR 家用和类似固定电气安装用电器配件的盒子与封闭装置——第23部分:地板箱和封闭装置的要求 Boxes and enclosures for electrical accessories for household and similar fixed electrical installations - Part 23: Particular requirements for floor boxes and enclosures.pdf
- 2024版完整的货物运输合同书.doc
- 2024版无财产的离婚协议书书模板.doc
- 2024版委托融资租赁合同书书.doc
文档评论(0)