PQE培训教材-8D报告.ppt

; ; What is the 8-Discipline. A systemic approach utilized for root cause finding and and problem solving. 一個發現根本原因及解決問題的系統的原則方法. Discipline 1: Use Team Approach. 原則1:采用團体方法(選擇合适人員) Discipline 2: Describe The Problem 原則2:描述問題 Discipline 3: Containment Plan 原則3:具体計划 Discipline 4: Describe The Root Cause 原則4:根本原因的描述(分析) ; Discipline 5: Permanent C/A Plan. 原則5: 永久(長久)的保証計划. Discipline 6: Verification of Effectiveness. 原則6:改善效果的評估 Discipline 7: Prevent Recurrence. 原則7:預防措施 Discipline 8: Congratulate Your Team,Case Close. 原則8:結案予參与組員以勉勵 ; A Defect occurred that should have been contained within the process. 制程中潛在的缺陷( 缺點/不良) The defect is induced by the process. 制程導致的缺陷( 缺點) The failing parameter was not tested by process. 制程無法測出錯誤參數(存在的缺陷) Definitions – Containment Corrective action Containment – short term,temporary fix. 短期,暫時解決方法 Risk assessment of F/G Field F/G和FIELD風險估計 Functional / Visual screen of a statistically significant sample 功能的/可視化的清晰的統計抽樣方法.; Corrective Action – Loger term, permanent fix. 長期(長久) 解決方案 Goals containment plan available within 2 working days of receipt of 8-D. 收到8D后,兩個工作天必須做好短期計划 Containment plan implemented within 5 working days of receipt of 8-D. 收到8D后,5天內短期計划須貫徹執行 Corrective action plan available within 5 working days of receipt of 8-D. 收到8D后,5天內做好改善措施計划 ; Compaq agreed Corrective Action in place within 3 months of receipt of 8-D. 三個月后,康柏接受該改善措施 Responsi