- 1、本文档共88页,可阅读全部内容。
- 2、有哪些信誉好的足球投注网站(book118)网站文档一经付费(服务费),不意味着购买了该文档的版权,仅供个人/单位学习、研究之用,不得用于商业用途,未经授权,严禁复制、发行、汇编、翻译或者网络传播等,侵权必究。
- 3、本站所有内容均由合作方或网友上传,本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺!文档内容仅供研究参考,付费前请自行鉴别。如您付费,意味着您自己接受本站规则且自行承担风险,本站不退款、不进行额外附加服务;查看《如何避免下载的几个坑》。如果您已付费下载过本站文档,您可以点击 这里二次下载。
- 4、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等,请点击“版权申诉”(推荐),也可以打举报电话:400-050-0827(电话支持时间:9:00-18:30)。
查看更多
* * * * * * Stress COULD HAVE. Many organizations focus on what happened. * Key is to prevent recurrence, not fault find. We indicate who investigation team was, but don’t put employee’s name who was involved. * Elaborate a bit on each of these. Good words in the leader’s guide. * Have a good and clear cut example that will demonstrate elimination of hazard, erecting an barrier, and procedures and training. Discuss practicality of some of the steps. Knowing that procedures and training are “human” dependent --therefore, most likely to break down. * * Should the topic come up: Attendance management: having people come back to work ASAP. Proven fact that people heal faster when they feel productive, higher morale, self-esteem…. Where we have light duty status available, we ask people to come back. We don’t violate a Doctor’s orders, but we do help doctors know that we have other value-added work (restricted work or light duty work). We let person know they are missed, they are important, …..it is an overall policy of attendance that we have. * * * * Use self assessment and action planning while others are on audits. There is no sharing on this portion. Self-assessment is very important tool. Careful of trap--personal focus is the intent, not what manager is requiring organization to do. PERSONAL is the learning. Story about modeling: DuPont plant manager with young new engineer…as they are walking to lunch, mgr stops and picks up candy wrapper and puts in garbage without saying a thing. Impact on engineer was that he never forgot that and always realized that housekeeping was important during his 35 year career. Always remember you are “never off stage” -- always modeling with the customer. * * * * * Network is comprised of people from all functional groups. * * SAM = a tool that has proven to be effective for taking action on an issue, in a small amount of time…. It involves many people, it’s brief, focused, effective and very rewarding for the meeti
您可能关注的文档
最近下载
- 2023年11月深圳市福田区公开选用机关事业单位辅助人员和社区专职工作者笔试历年(2016-2023年)真题荟萃带答案解析.pdf VIP
- 2024秋(人教版)英语七年级上册:单词表 汇总表.pdf
- 2022年通信工程师中级传输与接入(无线)真题及答案.pdf
- 第二章一元二次函数、方程和不等式教学设计(全章).docx
- 国家开放大学《电子商务概论》1-9章 形考任务阶段测验1、2答案(无错版本)82295 .pdf VIP
- 江苏省普通高校“专转本”选拔考试管理专业大类专业综合操作技能考试大纲.docx
- 银行开展减费让利宣传活动的总结范文(30篇).docx VIP
- 美育——美即生活-期末复习-题库-试卷.docx
- 预定动作时间标准法(PTS).doc VIP
- 中国饮食文化(教案) (中职教育).docx
文档评论(0)