XenDesktop 故障分析和排查.ppt

In Desktop Studio, the Desktop Assignment for the affected desktop shows as?Registered?before starting the session, and changes toUnregistered?after attempting to start the session. * The customer added a second Controller for redundancy Another example would be to add another Controller to just handle XML As soon as the new Controller was added to the WI XML failover list it was available to broker session launches by design Since the new Controller was not added as an authorized trusted agent XenDesktop rejects the session logons * Active Directory requirements Verify writeable Domain Controller Ability to access objectGUID attributes on OU (OU based discovery) Kerberos Time Skew - By default (you havent altered the default Kerberos options in your Default Domain Policy GPO) all computers in the forest must have their clocks set to within 5 minutes of each other (time zones notwithstanding). The most important relationship is between the client and the authenticating Domain Controller - if the time is skewed by more than 5 minutes then the built-in security methods within the Kerberos protocol will consider the authentication requests to be compromised and deny the request. * Citrix Scout used to collect environment information and CDF traces XenDesktop Collector the replacement for Scout with the next Feature Pack release of XenDesktop * TaaS is an online auto-analysis service from Citrix Support that provides troubleshooting, optimization and proactive recommendations tailored to your environment and implementation. We wanted to make sure information collection was easy, fast and efficient. Push one button or run one command and collect complete environment information. Then simply log into TaaS./beta and upload the information to Citrix More info for the speaker: Our ‘Scout’ collection tool can be used to capture XenDesktop information The ‘Show TechSupport’ Command can be run on a NetScaler to gather information. The Server Status report from with