太太药业BASIS POLICY.DOC

ZPEPC BASIS Policy Version 1.0 Date: Jul-05-1999 Change History Step Task Author Date 1 Initial Flynn Li Jul-05-1999 2 Add Routing job checklist in Appendix A: Table of Routine job Flynn Li Dec-2-1999 Table of Content Introduction 1 System Monitoring Performance Tuning 3 1. Routine Maintenance Procedures 3 I. Background House-keeping Jobs 3 II. Monitor R/3 and Database Activities by CCMS and SAPDBA 3 III. Other CCMS tool for system monitoring and performance tuning 5 IV. Trouble-Shooting in case of emergency 5 2. Printer Maintenance 6 I. Add a new format in device type ZCNSWIN 6 II. Add a new format in other device type 12 III. Transport the modified device type from development system to product system 12 System Backup Recovery 13 1. Backup 13 I. DB Backup Procedure 13 II. System Backup Procedure 18 III. SAP OS level backup 18 2. Recovery 18 Correction and Transport system (CTS) 19 1. System landscape 19 I. System landscape and client setup 19 II. Client Layout – configuration change control 19 2. Transport method 20 I. 在同一系统不同集团间的传输数据 20 II. 在不同系统间的传输数据 20 III. Transport of layout Set and SAPScript Styles 22 IV. Transport of Report Painter / Report Writer Objects 22 V. Client copy client Export 23 3. Change request form 32 I. Change Request Form 32 4. New Patch import 33 Authorization 34 1. User maintenance 34 2. User Authorization 34 I. 最终用户授权问题发现/分析/解决方案 34 Error Report Bug Fixing 40 1. Problems Collect 40 2. Problems identify 40 3. Ask for help 40 I. Call SAP Help Desk 40 II. OSS Connection 40 TIPs 41 QA 42 I. What should we do when using SQ03 to create an user group, the ‘Convert first’ message appear? 42 II. How can I mass active the authorization profile when I transfer the active group from one system to another? 42 III. How can I change IMG data like‘exchange rate’ and ‘open/close posting periods’ when the client setup is ‘no change allowed’? 43 IV. How can I view and modify an object attribute? 43 V. When I release a change requ