导游专业毕业论文--Tour_guides_the_quality_of_personnel.doc

Foreword In todays world, almost every country, every region in the development of tourism, the tourism market strong opponents such as Lin, and fierce competition, and growing, competitive and ultimately a competition of talent, can say so, a country and a regional tourism development boom, to a large extent depends on whether owns a high-level, tourism can levy the beginning of contingent workers, in particular an excellent tour guides contingent. In modern tourism activities in the areas of construction and development of a style brought to bear in the face of tourists, the rich tourist resources and deep cultural connotation, particularly of the most beautiful scenic spots each, the most unique places rooted in the hearts of tourists lead the tourists happy and safe completion of a course of shock spiritual tourism, tour guides play a crucial role. Tourist guides staff is the main body of work is the core of the tourism services. Tour guide services as part of tourism products sold to the tourists, the tourism product quality level of services the most sensitive part. Regrettably, the China Tourism the rapid development of industry at the same time, guided tours of the QOS parameters has been missing, deep into tourist development of the cause of the bottleneck. Result of the quality of service guides the existing problems and solve these problems become the top priority of the current tourism development. Key word: tour guide, quality, improve Tour guides the quality of personnel Ⅰthe quality of tour guides In the hearts of tourists, tour guide is a national (or regional) representatives, is the peoples envoy, high-quality guides to broad range of knowledge, and their tour guides skills, enthusiastic service provides visitors a good travel experience, in order to emphasize the tourist guides the important role of the international tourism industry will be tourist guides as the soul of the tourism industry, civil diplomatic ambassador. It can be said that tour