实用酒店英语（ 第二版） Chapter II Housekeeping unit 9 unit 9.ppt

尚辅网 尚辅网 Check Out Check Out 结帐退宿 Content 大连理工大学电子音像出版社 LOGO 世纪商务英语阅读教程（专业篇Ⅰ） DUTP 世纪商务英语阅读教程（专业篇Ⅰ） DUTP 大连理工大学电子音像出版社 尚辅网 Unit 9 高职高专 旅游与酒店管理类课程规划教材 实用酒店英语（第二版） 大连理工大学电子音像出版社 尚辅网 How to collect cash, a credit card, and check payment 如何接待现金?信用卡和支票结账 How to exchange foreign currencies 如何兑换外币 Aims of Studying 尚辅网 Dialogues Useful Drills Tips Exercises 返回 尚辅网 Dialogues Background Information 兑换(exchange)旅行支票时,顾客首先要出示身份证(means of identification),如护照?驾驶执照等?然后顾客要在他所要兑换的支票上签名(signature),以供银行出纳员核实?顾客在本国银行购买银行支票时得在支票上签名,兑换时还要签,以证明笔迹? 兑换时出纳员还可以问“How would you like it?”(您要换成零钱还是整钱?) 顾客可以回答“In big/small notes, please”(请换成整钱/零钱?) 一? 旅行支票Traveler’s check 尚辅网 Dialogues Background Information 二? 信用卡小词典Some Words about Credit Card 信用卡是具有一定信用额度的卡片,用于购买商品和服务以及预提现金,预提现金之后由卡片发行人以信用透支形式要求支付? 信用卡相关用语: 信用卡的种类: issuing bank 发卡银行 annual fee 年费 credit line/limit信用额度 interest rate 利率 monthly statement 月结单 balance transfer 信用卡余额代偿 affinity card 认同卡 platinum card白金卡 student card 学生卡 preferred card / gold card 金卡 value card 储值卡 classic card 普卡 尚辅网 Dialogues Background Information 信用卡相关用语: 信用卡的种类: available credit line/limit 可用信用额度 APR=annual percentage rate 年利率 activate a card 开卡 reward program 积点回馈 point 红利积点 cash advance 预借现金 co-branded card 联名卡 supplementary card 附属卡 debit card 转账卡 charge card 签账卡 cash advance card 现金卡 corporate card 商务卡?公司卡 尚辅网 Dialogues Dialogue 1 J: Good morning. May I help you? S: I’d like to pay my bill now. J: Can I get your name and room number, please? S: Stephen Nobel. Room 2608. J: Yes, Mr. Nobel. You checked in three days ago on the afternoon of March 19, didn’t you? S: Yes. J: And when you are leaving? S: Right after lunch. J: So you’ll check out before 12:00? S: Yes, exactly. Paying the Bill in Cash 现金结账 J=Jane (Cashier ) S=Stephen Nobel (Guest) Translation 尚辅网 Dialogues Dialogue 1 J: Just a moment, please. I’ll print the bill for you... Sorry to have kept you waiting. Here you are. This i