汽车英语4—汽车英语实训篇 Module 2 Project 4 Monitoring Work Progress.pptVIP

尚辅网 尚辅网 * ? 2010 Abby ? 2010 Abby ? 2010 Abby 尚辅网 站长站素材 SC.chinaz.COM Module 2 After-sales Service 尚辅网 Contents 目录 Situational Practice Workplace in Miniature Secret to Your Success in Career Part I Part I Part I 尚辅网 岗位要求：把任务分配给技师，监控技师的工作进度，认真控制每 项工作的状态，收到完工，通知完工。 实训目的：应知：了解售后服务分配工作的流程。 应会：能够按照规范的工作流程对工作进行分配。 Project 4 Monitoring Work Progress 尚辅网 Part I Workplace in Miniature Direction: Watch the video carefully and finish the tasks below. 尚辅网 Scene 1 Everything is Checked The technician is checking the car. He is talking with the adviser about the problems with the car. Service Adviser: Hi, Xiao Lei, how’s it going? Mechanic: Oh, everything is checked. I’ll be done with the service in half an hour or so. Service Adviser: What are the problems? Mechanic : Here come down and look at this oil filter. Oh, take a look at this front fender. It’s twisted. It must have kicked something tough. Service Adviser: So he’s going to need a new oil filter and a new front fender? Mechanic : They should be replaced. Is the car under warranty? Service Adviser: No. I’ll talk to the owner before lunch and I’ll get back with you. Mechanic : Great! Service Adviser: Great, thanks! Chinese for reference 尚辅网 1. everything is checked… 一切都检查过了。 2. or so. 上下，左右 3. It must have kicked… 它一定是撞到……上了。 5. I’ll get back with you. 我会回来找你。 撞 v. kick 硬的 a. tough 防护板 n. fender 扭曲 v. twist filter n. 过滤器 New words Notes 尚辅网 B E A C D Match the questions and answers according to what you watch. Questions Answers 1. Who are talking? A. No. 2. What’s wrong with the car? B. A technician and a service adviser 3. Is the under warranty? C. Replace them 4. What will the technician do? D. Talk w