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EUROPEAN SOCIAL FUND 2007-20
EUROPEAN SOCIAL FUND 2007-2013South Tyne Wear Valley ESF PROJECT TEAM ESF REGIONAL OVERVIEW Customer Journey District Overview The overall aim of the provision is to provide a seamless service to customers to enable those farthest away from the labour market to access and remain in employment via a single access point. The Intensive Support Worker will be key to the success of the provision and will facilitate the customer journey from engagement to sustainable employment. The provision should be flexible and innovative to address individual needs whilst being active and engaging for the customer. PROVISION SOURCING TEAM Procurement Aims and Objectives Aim – to select suitably experienced providers through: a competitive process that ensures value for money; ensuring propriety, probity and conformity to public procurement legislation, policy and best practice; a communications strategy focusing on the widest range of providers; robust contracts; sub contracting arrangements which will ensure the optimum use of smaller and specialist organisations; and meeting specific ESF requirements including publicity, equality of opportunity and sustainable development. Procurement Approach: Prime Contractor Model Prime Contractor – DWP contracts with a single organisation (the Prime Contractors) to provide some or all of the provision, supported by one tier of subcontractors where the local supplier market and customer/employer need dictates. Prime contractors are required to undertake the following three functions: to provide some services directly; to subcontract some services to other organisations and; to manage the payment and performance of the subcontractors. Advantages of Prime Contractor Model These include: a reduction in the number of contracts let; A corresponding reduction in the number of providers requirements management and monitoring by DWP; A reduction in contract letting and ongoing management costs; Flexibility to change aspects of del
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