优秀商务模板之学习型企业的构建与解析centum-learning-ltd.ppt

Thank you Centum Learning Limited Neelagagan, Mandi Road, Sultanpur, Mehrauli, New Delhi-110030 Tel: 91-1101, Fax: 91-11E-mail: contactus@bharti.in LEARNING OBJECTIVES By the end of this programme participants will be able to: Build positive emotions / behaviours to enable the change process and deliver desirable results Appreciate the need to aim for stretch goals to achieve extraordinary results (do more with less) Map the implementation of the goal setting framework in ‘real life’ case studies. Use the learning to implement the same in workplace Create a map of the knowledge skills they need to learn to be able to achieve their goals Create a personal action plan for implementation at the workplace Manage paradigm shift People develop ability to deal with change and function effectively in the changed environment Improved efficiency resulting in better profitability Employee development as the participants identify skill sets required for enhanced performance and craft an action plan to gain the same Lower the occurrence of conflict within the organisation LEADING THE CHANGE Paradigm shift for change management WORKPLACE BENEFITS Duration – Two days Change Management LEARNING OBJECTIVES By the end of this programme participants will be able to: Improve the efficacy of everyday communication at the workplace Identify attributes of effective communication (verbal, visual and written) and practice implementing the same Understand the importance of ‘structuring the message’ – “It’s not what you say but how you say it” Practice empathic listening Demonstrate the principles of assertive communication for win-win outcome Identify ones own influencing skills Practice elements of email etiquettes Follow the guidelines of written communication Conduct meetings effectively Win clients, influence bosses team members Convey ideas / opinions in an impressive fashion thereby creating desired impact Listen empathically;