机场英语会话(待用).doc

Ground service地面服务英语 1 Customer Services旅客服务 The announcement 广播 the announcement before boarding后排登机广播 “Good Morning/ Afternoon/ Evening, Ladies and Gentlemen! The aircraft has just arrived at Shenzhen Baoan International Airport. It has to go through a series of procedures such as disembarking, cleaning, and refueling and security check. This process will last about 20 to 25 minutes. 各位旅客大家上午/下午/晚上好！飞机刚刚抵达深圳宝安国际机场，还要记过下客、打扫卫生、加油以及安全检查等阶段，这个过程大概要持续20-25分钟。 1.1.2 Passengers for flight ZH…to… please remain seated until the boarding call is announced. 乘坐…航班前往…的旅客，请您在座位上稍候，一会可以登机的时候，我们会通知您登机。 Welcome to Shenzhen Airlines flight ZH… to…. This flight will be boarding through gate … in approximately …minutes. 欢迎您乘坐深圳航空公司ZH…航班前往… 大约…分钟后，请各位旅客由…号登机口登机。We will be boarding by seat row numbers. Passengers seated in the rear of cabin will be boarded first so as to avoid congestion inside the cabin and to smooth out the boarding process. 为了避免客舱内的拥挤以及能够让你顺利登机，我们将根据座位排数通知您登机，坐在后排的旅客将先登机。 So please remain seated until your seat row number is called. 没有被通知的旅客请您在座位上耐心等候一下。 Passengers traveling with infants, young children, senior citizens or anyone requiring special assistance to board, please approach the gate at this time. 抱婴，带小孩，老人以及所有需要特殊帮助的旅客，请您现在到登机口这边来。 First class, business class and golden- card passengers may board at their leisure. 头等舱，公务舱及金卡旅客可随时登机。 Passengers seated in seat rows …to…may board now. Please take all your carry-on baggage with you and have your boarding passes ready for inspection. 下面有请坐在第…排到第…的旅客开始登机。请您带好随身携带物品并准备好登机牌。 Passengers seated in seat rows …to… may board now. 下面有请坐在第…排到第…的旅客开始登机。… This is the final boarding announcement for passengers flying on Shenzhen Airlines flight ZH… to…. Would all remaining passengers please board through gate… 乘坐深圳航空公司ZH… 次航班前往…的所有未登机的旅客，请您抓紧时间由…登机口登机。This announcement is for passengers traveling on flight ZH… to…. 1.2.2 We are sorry to inform you that flight ZH…to…has been delayed due to 乘坐ZH…前往…的旅客，很抱歉的通知您，您乘坐的航