毕业论文-我国企业内部沟通中的问题与对策分析.doc

本科毕业论文 课题名称：我国企业内部沟通中的问题与对策分析 －－以安之伴公司为例 　　 　　　　　　　　 学 号：_____________________ 姓 名：_____________________ 学 院：_____________________ 专 业：_____________________ 指导教师：_____________________ 开题时间：_____________________ 摘要 沟通是组织存在的基础，是信息交流的重要方式。沟通，是人与人之间思想和信息的交换。企业内部沟通是指企业信息交流与传递的过程。在这个过程中，高层管理人员与下属通过对信息的双向交流和理解，从而达到企业内部的有效沟通。在进入现代信息时代之后，企业内部的组织结构和人员结构变得越来越多元化，也使很多人认识到：沟通是企业管理的重要组成部分。企业内部如果沟通不畅，将严重的影响企业的健康发展，导致企业内部沟通出现问题的原因有很多方面，沟通的障碍是指组织内部影响信息有效传递和理解的一切负面因素，目前很多公司都存在着沟通的问题，因此严重制约了企业的发展，甚至导致企业内部出现冲突、产生危机。因此打造良好的沟通环境已经成为管理者的一门重要课程，了解企业内部沟通中存在的问题，对其进行分析并塑造良好沟通氛围能有效提高员工工作的热情，能使有效沟通成为平衡和调节员工心理的有力杠杆。 关键词 内部沟通问题；有效沟通；员工积极性  ABSTRACT Communication is the foundation of the organization, is the important way of communication. Communication, is the exchange of ideas and information from person to person. Internal communication refers to the enterprise information exchange and transmission process. In the process, managers and subordinates based on the information of two-way communication and understanding, so as to achieve effective communication within the enterprise. After entering the modern information era, the enterprises internal organizational structure and personnel structure is becoming more and more diversified, also put many people to recognize that communication is an important part of enterprise management. If communication within the enterprise, will seriously affect the healthy development of the enterprise, the causes of enterprise internal communication problems, there are many aspects of communication barriers affect the information transfer refers to the organization and understand all the negative factors of the many companies there are communication problems, which seriously restrict the growth of the enterprise, and even make the enterprise internal conflict and crisis. So to build a good communication environment has become an important course of managers, understanding of the problems existing in the enterprise internal communication, a