商务英语会议接待及面试英语.ppt

商务英语会议接待 Receiving Attendees at a Meeting 客户来访的目的可能是亲自过来洽淡业务；也有可能是来了解出口企业的实力，为今后合作增加信心；或是来监测产品质量或了解市场行情等。一个外国客户如果能亲自来到公司，今后合作的机会就会很大。我们在接待外宾时，从细节上多下点功夫，会给客人留下非常好的印象，为之后的合作添加多一份成功的把握。 Question and answer 1. Who received you when you entered the college? (sisters and brothers of higher grade/head teacher/friends / relatives in that city） 2. What impression did you have about the receptionist? (kind, pretty, tall, handsome, talkative, considerate, careful) Group Discussion: Topic: What personality do you think is the most important to a receptionist? Enthusiastic, considerate, careful, courteous Task 1 Make full use of Internet and Brainstorm (集体讨论）and complete the questions: As a secretary, before the meeting, what will you prepare for the meeting? 1. Consult the chairperson on the order of business 议程for the meeting 2 Give the notice 发通知 3 prepare the agenda 议程表 4 welcoming clients , prepare accommodation 5 prepare refreshments 点心 for the tea break Task 2 To make clients feel at ease, how will you decorate the meeting room? (wall color, table and chair setting, decoration items) 1. Tables and chairs to use light brown with long tables and round tables 2 .Use dark curtains and artificial light 3. Placed in large green plants and small pots 小花盆 Task 3 During the meeting, what should be done by a secretary? 1 Record the names of those who are present, and absent. 2 put minute book 记录簿and some paper copies of the agenda 议程表on the table 3 If it is a formal meeting ,it may be a good idea to use a sound recorder to record the speaking of the meeting 4. take minute 做会议记录 Task 4 What equipments are supposed to be provided during the meeting? 1.Microphones 麦克风and speakers 扬声器 2 projecting apparatus 投影仪 3. Computer 电脑 4 lecture podium 讲台 What after-meeting service can you supply as a secretary? 1. Take pictures 2.Entertaining Clients to Dinner 3 Showing Clients Around sights Please translate the following minutes