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Research applications in information management the case of informetric research in Austral
Research applications in information management: the
*
case of informetric research in Australia
Mari Davis and Concepción S. Wilson
University of New South Wales School of Information Systems, Technology, and
Management
Email correspondence: m.davis@.au; c.wilson@.au
Abstract
This paper describes the ways in which informetric research is useful to concerns in the field
of library management and information service provision. The overview of informetric
research applicable to LIS problems is set within the five challenges for LIS researchers as set
out in a recent article by Michael Buckland (2003). Where possible reference is made to
relevant informetric work conducted in Australia, by Australian researchers, or with
Australian data. Fin dings from informetric research form an important background resource
to add to or augment findings from investigations of problems in specific library
environments or settings. Informetrics includes both quantitative and qualitative methods, and
used in combination can provide a more rounded set of findings that has greater validity and
is more for management and policy applications. Quantitative methodologies are generally
based on bibliometric techniques, such as mining and analysis of data from various
bibliographic and textual databases; qualitative methods include survey, case study and
historical approaches. Used in combination, each set of findings adds richness and other
perspectives to an analysis.
Introduction
In his article about the challenge s for library research, Michael Buckland
emphasises the importance of gaining deeper understanding of important, but
inadequately understood, phenomena that might improve library service, theory,
design, or values, or for library communities that require and use information
(Buckland, 2003, p.675). This paper addresses the way informetric research has
contributed to several of these
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