《Yuandianming_引导者工具箱-敏捷教练ScrumMaster和管理者的利器》.pdf

引导者工具箱 -敏捷教练、ScrumMaster和实践社区引导者 @袁店明Dynesy 1 AGENDA 1. 什么是引导者? 2. 引导者的技巧 3. 实例化引导行为 4. 引导工具 5. 回顾和反馈 2 3 敏捷教练能力框架 Agile-Lean Practitioner Teaching Professional Coaching Mentoring Facilitating Technical Transformation Mastery Business Mastery Mastery 4 Copyright Coaching Agile Team by Lyssa Adkins 独立思考，并在纸上写下你认为引导是什么？ 5 引导者仅仅是会议主持人或者组织者? 6 Photo: /10qw3z7.jpg 引导者不是… •参与到团队中 • 小组组长 • 团队的组织者/管理者 • 团队利益的谈判代表 •简单地发出命令者 •专业培训师 7 引导者的定义 • someone who helps a group of people • understand their common objectives and • assists them to plan to achieve them • without taking a particular position in the discussion. • Some facilitator tools will try to assist the group in achieving a consensus on any disagreements that preexist or • emerge in the meeting so that it has a strong basis for future action. • focuses on the process of how /wiki/Facilitator 8 引导的价值 • 调动气氛 • 解决人的问题 • 激发个人/ 团队想象力 • 化解冲突 • 评估效率 • 帮助解