《DELL_6_SIGMA_GB_TRAINING_1》.ppt

BPI Level IModule 1 - Introduction Course Description The purpose of this course is to provide you with the skills needed to successfully: Plan and complete BPI projects Apply the BPI methodology Select and use appropriate tools for a BPI project Module Objectives Define BPI and compare it to Six Sigma Describe the Dell BPI structure Describe the flow of responsibilities for management, the project team, and finance during a project Introduce the course content and DMAICR Preview Friday presentation requirements What is BPI? A structured methodology to understand and improve processes A set of tools and applications that drive the customer experience and key business metrics Produces financially validated cost savings Derived from Six Sigma systems Dell World Wide since early 1999 BPI compared to Six Sigma BPI Dell specific DMAICReport Part-time Black Belts No BB certification exam No recertification Separate GB and BB training 3 weeks of training Green Belt JMP/Statistics Black Belt Six Sigma Recognized World Wide DMAIC and DMADV Full-time Black Belts BB certification exam Recertification GB and BB trained together 4+ weeks of training Dell BPI Governance Structure BPI Belt Structure Yellow Belt 1 day of training Participate or lead projects Green Belts (few hundred) 1 week of training Quality analyst, facilitator, leader Lead or co-lead projects Black Belts ( 100) 4+ weeks of training (JMP, statistics, BB courses) Mentor, project manager, facilitator, statistician Often area champions and/or program managers Mentor and lead multiple projects Master Black Belts (2) 1 year + of training Statistician, mentor, leader, program manager, instructor, facilitator Project Matrix WW BPI Projects and Savings May 2002 Total active projects: 1232 Total Projected Annualized Savings: $ 905,272,000 Total completed projects: 451 Total Actual Annualized Savings: $ 364,518,000 BPI Role in Dell’s Winning Culture The primary employee engagement model for continuous improvement