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Is T here a Doctor in the House?
Medical Worker Absence in India
a b c
Karthik Muralidharan , Nazmul Chaudhury , Jeffrey Hammer ,
d e
Michael Kremer , and F. Halsey Rogers
12 April 2011
Abstract
The availability of medical providers, a crucial element in quality of care, depends not only on budgeting
for and filling posts but also on ensuring that providers are not frequently absent. We present data from
a nationally representative all-India survey (conducted in 2003) of over 1400 public health centers across
19 major states, in which survey enumerators physically verify the attendance of providers during
unannounced visits, and find that nearly 40% of doctors and medical service providers are absent from
work on a typical day. Doctor absence rates ranged from 30% in Madhya Pradesh to over 67% in Bihar.
High absence of medical workers is unlikely to be explained by official duties outside the clinic since
even pharmacists and lab technicians who are expected to be at the clinic during working hours had
absence rates of 30%. While some doctors had a higher underlying absence rate than others, the absence
problem is quite widely distributed and not concentrated among a few doctors. Doctors posted at
remote facilities and at facilities with poor infrastructure and equipment were absent at significantly
higher rates, as were those with longer commutes. Doctors were more likely to be absent than junior
staff, but all levels of staff were significantly less absent in facilities where the doctor in charge was more
likely to be present.
Keywords: India; Healthcare; Pub
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