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Miraftab, F. 2004. “Neoliberalism and Casualization of Public Sector Services: The Case of Waste
Collection Services in Cape Town, South Africa.” International Journal of Urban and Regional
Research 28(4): 874-92. The final, definitive version is available at
/journal/10.1111/%28ISSN%291468-2427
Neoliberalism and Casualization of Public Sector Services:
The Case of Waste Collection Services in Cape Town, South Africa
Faranak Miraftab
faranak@
Abstract
This paper focuses on the waste collection strategies of the municipal government in Cape Town,
South Africa. This case is used as a point of entry to a much wider debate on global
neoliberalism and the privatization of municipal services. The analysis of the case study sheds
light on the links between the cost recovery agenda of the neoliberal state and the casualization
of labor. To minimize costs the privatizing local governments, like private sector firms, rely on
and have further enhanced the casualization of labor. This blurs the conceptual distinction
between the public and private sectors whereby the local governments treat citizens as customers
with stratified entitlements to basic services. Stressing the continuities of apartheid under the
neoliberal policies, the paper highlights the specific ways in which the neoliberal state in its post-
apartheid moment uses gender ideologies and the rhetoric of voluntarism and black
empowerment to justify its use of casual labor and the precarious working conditions among
poor women of black townships.
Acknowledgement:
I am most grateful to the dedicated and irreplaceable efforts of Nicole Lamers during fieldwork in Cape Town. I
also acknowledge ILRIG, in particular Mthetho Xali for his valuable assistance with fieldwork, and John Pape for
his
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