商务函电ppt.ppt

事由 位置： 1.称呼和正文之间 2.齐头式靠左，缩格式居中 3.要加下划线 表示的是该信函的主题 1. Re: Your Order No.463 for1,000 Wide-screen TV Sets 2. SHEEP WOOL Enclosures (附件) 位置： 落款之下，左对齐 说明该信件有附件 1. Enclosure 2. Enc. 3. Encl. As Stated 4. Enclosure: Brochure Carbon copy抄送 位置： 附件之下，左对齐 表示该信件同时抄送给他人 1. 明抄：cc Marketing Department 2. 暗抄：bcc Mr. Simpson Carbon copy,收信人知道被抄送 Blind carbon copy,收信人不知道被抄送，只出现在发给被抄送人的信件里 American business people: more friendly atmosphere English business people: more reserved and dignified The style of modern business letters tends to be something like a piece of conversation by post Conventions of wording, punctuation, sentence structure and grammar must be observed The tendency of business letter-writing What are the functions of a business letter We often hear people say the three C’s. what are they? Is a concise letter always a short one? If conciseness conflicts with courtesy, what would you do? What must we consider first before writing the letter? (P14) Questions Mr. Smith wrote to Mr. Wang that he had received his order We have duly received your order, for which please accept our thanks. We have ordered the goods, and they will be received by us in two weeks We hope to receive your catalogue by return mail. Thanking you in advance You letter of recent date to hand and contents noted with thanks. We shall appreciate a line from you at an earliest date Exercises: improve the following sentences Answers: Mr. Smith wrote to Mr. Wang that he had received Mr. Wang’s order. We have received your order No.60 dated 22nd March, for which we thank you We have ordered the goods and will receive them in two weeks. We shall appreciate it if you will send us your catalogue by return mail. We thank you for your letter of 14th April. We shall appreciate your writing us soon. English for International Business Communication OBJECTIVE Analyze and plan for a business writing taskChoose precise words to convey the correc