Chapter 4 Intercultural Communication Barriers Chapter 3 Culture’s Influence on Perception 大学英语跨文化交际 教学课件.pptVIP

大学英语跨文化交际 Chapter 4 Intercultural Communication Barriers An idiom  What sets us against one another is not our aims—they all come to the same thing—but our methods. —Antoine de Saint-Exupery Chapter Outline Lead-in Case: Chinese Hospitality — Overdone Case Summary: Arranged hotel and dinners. A given itinerary filled with meals, concerts and shopping. No free time to explore the city. No chances to return his thanks. Answer the Following Questions: How do you comment on the behaviors of Hong and Joe respectively? If you were Joe, how would you respond to such situations? What suggestions would you like to give Hong on hosting a friend from another culture? Text A: Emotional Problems as Barriers to Intercultural Communication ▲ Pre-reading Task: (prepared role-play) Please discuss in groups whether communicating with people from another culture is a simple process. And then try to present the actual unsuccessful intercultural communication scenes to the whole class. Let your classmates analyze the exact reasons why the communication events cannot be smooth. ? 1 ANXIETY / UNCERTAINTY Anxiety occurs because of not knowing what one is expected to and focusing on that feeling and not being totally present in the communication transaction. Uncertainty refers to our cognitive inability to explain our own or others’ feelings and behaviors in interactions because of an ambiguous situation that evokes anxiety. ? 1 ANXIETY / UNCERTAINTY It is a natural thing to feel anxious if you do not know what to expect on your first day at school. It is natural to feel uncertain about others’ ideas and behaviors because it is the first time we meet them. Therefore, we avoid communication to avoid failure in interaction. Strategies to overcome anxiety and uncertainty Activity: Questionnaire for the Assessment of Anxiety and Uncertainty The purpose of this questionnaire is to help you assess the amount of anxiety and