跨文化交际第七章非语言交流重点.ppt

Nonverbal Communication It’s not what he said, but the way he said it. English Saying There is language in her eyes, her cheeks, her lips. William Shakespeare Teaching Objectives Definition Classification Function Content Teacher I’ve been a teacher for ten years and I can always tell when students do not know the answer during the class discussion. They either look down at their notes, stare out of the window, of fix their shoelaces, but they never look at me in the eye. College Student Mary says she likes me, but I don’t know how she really feels about me. We’ve gone out three times and she rarely laughs at my jokes or smiles at me. She always looks bored when I talk to her. Customer I was at the store trying to decide which television to buy. An overeager salesman approached me, waved his hands in front of my face, and nearly stood on my feet. I became so uncomfortable and left the shop. Definition Nonverbal communication refers to transmission or messages by a medium other than speech or writing. Research suggests that 93% of the message was transmitted by voice tone and facial expressions, whereas only 7% was transmitted by words. (Mehrabian A. wiener M., 1967) Nonverbal communication, its study areas Nonverbal communication covers four areas: time language (chronemics), space language (proxemics), body language (kinesics), and paralanguage (voice modulation). Nonverbal communication, its study areas Each of these broad areas include over 20 topics. Below are some of the common topics most communication theorists address: 1. time language (chronemics): punctuality, promptness, time orientation, what is early or late, long or short, etc. 2. space language (proxemics): body distance and body touch 3. body language (kinesics): posture (the way the body is held), stance (the way of standing), gesture, facial expression, eye behavior, appear