PDP员工个人发展计划概述.ppt

Step 2: My Success第二步：我的成功 What will I be able to ‘do’, ‘see’, ‘hear’, ‘say’, after the development of my job skills, knowledge, behaviour or experience? And what will others be saying? 工作技能、知识、行为或经历的发展会如何体现在个人“言行举止”上？ Focus on “you”, not business measurement 关注“你”自身的改变，而非经营业绩的提升 Be specific 特定明确 What will be different? 期望改变的方面 My Success - Examples我的成功 – 实例 Target / 目标 Success / 成功 Work on my ability to empower my team members 致力于提高自己授权下属的能力 I will spend more time to guide and coach my team members than do everything on my own. My team members will feel satisfied by being able to contribute 花更多时间来引领/辅导我的员工，而非万事亲力亲为。我的员工会满意其能作出贡献 Build collaborative business relationships with Reservation and Housekeeping 与预定部和客房部建立协作共赢的工作关系 I will understand the process and challenges in these departments and work better with each other. 了解这些部门的工作流程和主要困难，从而与其更好合作 Leverage my meeting skills to communicate more effectively in one-on-one situations 提升一对一面谈技巧，提高沟通效率 People will be more willing to come to me for advise and suggestion 他人乐于征求我的建议和想法 Knowing revenue generation principles and methods 了解有关营收的原则和方法 I will be able to implement revenue generation strategies to ensure revenue targets are achieved. 具备落实营收战略从而确保达到营收目标的能力 Increase personal job accuracy and attention to details 加强对工作细节的关注，提高准确度 My manager will spend less time “checking” my work. I will be trusted and given more opportunities to do and learn new things. 上司减少检查我工作的时间。别人信任我，给我更多学习新事物的机会 Strengthen my leadership and build a highly motivated team 提升个人领导力，建立高成效团队 People will ask to join my team. Better productivity. I will be seen as a successful leader. 别人希望加入我的团队，工作效率提高，被人视我为成功领导 Acquire market/competition related information. Plan and implement projects to enhance customer satisfaction 学习市场/竞争方面的知识。计划并实施旨在提升宾客满意度的项目 I will manage some successful projects and increase customer satisfaction 成功管理项目，提升顾客满意度 Step 3: My Action第三步：我的行动 What I will do? Who else needs to be involved? When the learning will happen? Wha