Siebel_CRM_Marketing_Loyalty_Final_CN.ppt

* Preconfigured Application “Dashboards” Siebel Analytics offers pre-built and fully configurable topical analytic applications that embody best practices and offer deep insight into an organization’s sales, marketing, service, and partner management operations. Seamlessly integrated with all Siebel eBusiness Applications, Siebel Analytic Applications allow organizations to quickly provide users with key business metrics in ready-to-use reports and dashboards tailored to their business function and industry. Each Siebel Analytic application includes an extensive library of pre-built business insight reports that present data in highly interactive charts, graphs, and dashboards that can be tailored and personalized to an individual’s identity and role. Executives, managers, and business analysts can easily navigate the applications; view data from multiple perspectives (for example, rolled up by region or by product or account type); and drill down into detailed data to gain further insight into customers, products, sales, service, and competitive trends. In addition, users can subscribe to proactive analytic agents created using Siebel Answers that notify them of any opportunity or problem requiring attention. Siebel Analytic Applications are delivered through a 100 percent Web, zero-footprint solution that allows access from Web, wireless, mobile, and voice devices. Siebel Answers Siebel Answers complements Siebel Analytic Applications by allowing organizations to provide self-service access to relevant, timely, and actionable intelligence to any user over the device of their choice. With Siebel Answers, any user can easily get real-time answers to ad hoc business questions; slice and dice the results; create charts, pivot tables, and reports; and save, organize, or share the results. Siebel Delivers With Siebel Delivers, organizations can ensure that the right information finds the right person at the right time. Siebel Delivers allows the creation of proactive,