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BT Applications Assured Infrastructure: a presentation for Industry Analysts Aaron McCormack - Vice President Global Products, BT Global Services Ivor Kendall - General Manager IP Infrastructure, BT Retail Agenda I Introduction II What is BT Applications Assured Infrastructure? III Why is it important? IV Who’s our target market? V Delivery: how, when and where VI What’s in it for BT Our value proposition ICT: solutions for a network-centric world ICT - a world-class portfolio... …Not just in managed IP and data …and with a trend towards transformation Agenda I Introduction II What is BT Applications Assured Infrastructure? III Why is it important? IV Who’s our target market? V Delivery: how, when and where VI What’s in it for BT Assuring ICT performance A new suite of services packaged to enable BT to manage and optimise the performance of customers’ business critical applications Achieved through greater understanding of the interrelationships between infrastructure elements – network, application, data centre and desktop – and business priorities A progressive approach Audit will produce a report that provides an overview of application environment, with recommendations of how to improve network and application efficiency: 1-4 week monitoring period Analytical tools capture details of the customer’s existing applications – where hosted, users by location, average and peak bandwidth demands, and the priority of these applications to the customer Captures customer’s existing infrastructure Captures customer’s future application and organisational plans Preventative Incident Investigation Performance thresholds, eg bandwidth consumption, average response times, maximum response times, agreed with the customer and set as triggers Alarms raised dynamically when thresholds are threatened Providing CIOs with assurance their business critical applications will perform in a predictable, consistent way: Available only on infrastructure supplied and manage
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