OB11_02in.ppt

* * * * * * * * * * * * * * * * ? 2005 Prentice Hall Inc. All rights reserved. ORGANIZATIONAL BEHAVIOR S T E P H E N P. R O B B I N S E L E V E N T H E D I T I O N W W W . P R E N H A L L . C O M / R O B B I N S ? 2005 Prentice Hall Inc. All rights reserved. PowerPoint Presentation by Charlie Cook organizational behavior e l e v e n t h e d i t i o n Foundations of Individual Behavior Chapter 2 ? 2005 Prentice Hall Inc. All rights reserved. 2–* After studying this chapter,you should be able to: Define the key biographical characteristics. Identify two types of ability. Shape the behavior of others. Distinguish between the four schedules of reinforcement. Clarify the role of punishment in learning. Practice self-management L E A R N I N G O B J E C T I V E S ? 2005 Prentice Hall Inc. All rights reserved. 2–* Biographical Characteristics Biographical Characteristics传记特点 Personal characteristics—such as age, gender, tenure职位, and marital婚姻 status—that are objective and easily obtained from personnel records. ? 2005 Prentice Hall Inc. All rights reserved. 2–* Ability, Intellect, and Intelligence AbilityAn individual’s capacity to有，，能力 perform完成 the various tasks in a job. Intellectual智力 AbilityThe capacity to do mental activities. Multiple多样 IntelligencesIntelligence contains four subparts: cognitive认识的, social, emotional情绪, and cultural. ? 2005 Prentice Hall Inc. All rights reserved. 2–* Number aptitude天资 Verbal comprehension语言能力 Perceptual 感知speed Inductive reasoning归纳 Deductive reasoning演绎 Spatial visualization形象化 Memory Dimensions 大小ofIntellectual Ability E X H I B I T 2–1 ? 2005 Prentice Hall Inc. All rights reserved. 2–* Physical Abilities Physical Abilities The capacity to do tasks demanding吃力 stamina活力, dexterity灵巧, strength, and similar characteristics. ? 2005 Prentice Hall Inc. All rights reserved. 2–* Other Factors Body coordination Balance Stamina活力 Nine Physical Abilities Strength Factors Dynamic动态 strength T