Wordoor外教一对一在线训练平台常见问题汇总.docx

常见问答FAQ目录1. 在Wordoor怎么进行课程训练？12. 完成一次课程训练要多长时间？23. 完成一次课程训练课要花多少钱？24. 学员如何预约课程？35. 学员成功预约后课时费转到了哪里？46. 成功预约后，学员想要修改或取消课程怎么办？57. 学员成功预约后，教练可以取消吗？58. 如果学员迟到或缺课怎么办？69. 如果教练迟到或缺课怎么办？610. 网络问题影响上课怎么办？71. 在Wordoor怎么进行课程训练？学员和教练需要提前准备好电脑、耳机和麦克风， 到上课时间登录, 点击“进入教室”然后呼叫skype，通过语音或视频聊天进行一对一训练。（注：skype 是一款即时聊天工具，用户可以免费下载安装并注册，然后进行免费的文字、语音、和视频聊天）How do one-on-one lessons work with Wordoor?Both pupil and coach need to prepare their computers in advance. This involves installing and registering a Skype account, and then sharing each other’s Skype addresses. When it is time for the class, log onto and click “enter class” to access the course material for the lesson. The pupil and coach will then start training through Skype, using the video chat function for effective one-to-one tuition.（Note: Skype is an instant messaging software that allows its users to chat by text, voice and video for free.） ?2. 完成一次课程训练要多长时间？Wordoor提供不同种类的课程，课程时长从25-50分钟不等。学员可以根据自己的实际情况自由选择。/faq.htmlHow long is each lesson?Wordoor provides different type of courses, ranging in duration from 25 to 50 minutes. The length of the lesson will be determined by the pupil. 3. 完成一次课程训练课要花多少钱？Wordoor会对所有教练进行评估筛选， 通过后由教练自己根据自身的等级和资历在网站上标出自己的课时费。学员可以浏览对比不同教练的价格，自由选择。/faq.htmlHow much does a lesson cost?All coaches on the Wordoor platform have been approved by Wordoor, and each coach has the freedom to set the cost of their lessons. Similarly, pupils have the freedom to compare different coaches and choose whichever one suits their needs and requirements.4. 学员如何预约课程？选择喜欢的教练：学员可以点击网站顶部导航栏中的教练菜单， 浏览不同教练的资料，然后根据自己的喜好选择适合的教练。选择合适的课程：找到适合的教练后，学员就可以选择想要学习的课程和单元。教练通常会提供不同的课程与价格供学员选择。定一个方便的时间：当学员挑选了一个满意的教练，可以查看教练列出的可以被预约的时间段，学员可以选择一个自己方便的时间点击确认预约。随后学员会收到一封成功预约的确认邮件。(注：由于教练来自全球各地，处于不同的时区。学员每次仅能预定当前24小时以后的时间。)How can pupil book a lesson?Choose a coach: Pupils can view a list of coaches by selecting the coach?tab. There, pupils can browse profiles of coaches and choose a coach that fits their needs and requirements. Choose a type o