ChapterⅩ.ppt

Chapter Ⅹ Complaints and Claims (1) Re: Claim on Tea We are holders of Policy No. 54321 issued by your agents on 1,000 cases of tea valued at Stg. 25,500. The ship encountered heavy weather, and 252 cases were damaged by sea water. We are enclosing the certificate of survey, also the Policy, which is against F.P.A. Your prompt attention is appreciated. We are holders of Policy No. 54321 issued by your agents on 1,000 cases of tea valued at Stg. 25,500. The ship encountered heavy weather, and 252 cases were damaged by sea water. We are enclosing the certificate of survey, also the Policy, which is against F.P.A. Your prompt attention is appreciated. 我公司为第54321号保单的持有者。该保单1000箱价值25，500英镑茶叶，由贵方代理商签发。货船遇到了恶劣天气，252箱茶叶被海水损坏。现随函附上调查报告及保平安险的保单各一份。 贵方如能迅速办理，将不胜感激。 (2) Re: Claim on Table Clothes per S.S. “Taching” Under Policy No. SH/ZX 10897 We sent you a preliminary notice of the captioned claim on August 17, 2001, and hereby file a detailed claim for $ 1,700.00 Please acknowledge receipt of this letter and settle the claim as soon as possible. Sincerely, Encls. : Statement of Claim Certificate of Insurance Invoice Survey Report Packing List Letter of Carrier(Copy) Re: Claim on Table Clothes per S.S. “Taching” Under Policy No. SH/ZX 10897 We sent you a preliminary notice of the captioned claim on August 17, 2001, and hereby file a detailed claim for $ 1,700.00 事由：有关（对）第SH/ZX10897号保单项下由“Taching”号轮运送的台布的索赔 我方已于2001年8月17日向贵方寄去一份标题所示索赔的初步通知，现提出价值1700美元的具体索赔。 file (lodge) a claim with (against) sb.向某人提出索赔 We need a few facts about the claim you recently filed with us. 关于贵方最近向我方提出的索赔，请提供一些情况。 This fault of yours caused our clients to file complaints against us. 贵方这一错误已引起我方客户向我方提出责难。 Please acknowledge receipt of this letter and settle the claim as soon as possible. 收到此函时，请告知我方并尽快办理索赔事宜。 acknowledge v. 告知收到 Please acknowledge this cheque as soon as you receive it. 收到该支票后，请立即告知。 We send you by