georgejones5_ch01.ppt

1 Introduction to Organizational Behavior Learning Objectives Define organizational behavior and explain how and why it determines the effectiveness of an organization Appreciate why the study of organizational behavior improves a person’s ability to understand and respond to events that take place in a work setting Differentiate among the three levels at which organizational behavior is examined Learning Objectives Appreciate the way changes in an organization’s external environment continually create challenges for organizational behavior Describe the four main kinds of forces in the environment that post the most opportunities and problems for organizations today Management at A Rapid growth created need to motivate and coordinate employees to meet company goals Bezos emphasized decentralized authority, employee empowerment, employee well-being, leadership What Is an Organization? An organization is a collection of people who work together and coordinate their actions to achieve a wide variety of goals What Is Organizational Behavior? Organizational behavior OB is the study of factors that have an impact on how people and groups act, think, feel, and respond to work and organizations, and how organizations respond to their environments Exhibit 1.1 What Is Organizational Behavior? Exhibit 1.2 Levels of Analysis Exhibit 1.3 Components of Organizational Behavior Why Study OB? To understand behavior in organizations To learn to use and apply concepts, theories, and techniques to improve, enhance, or change behavior To enable managers to direct and supervise the activities of employees What Is Management? Management is the process of planning, organizing, leading, and controlling an organization’s human, financial, material, and other resources to increase its effectiveness Exhibit 1.4 Four Functions of Management OB Today: Dick’s Drive-In Managerial Roles Figurehead Liaison Disseminator Entrepreneur Resource allocator Leader Monitor Spokesperson Disturbance han