IntroductionofHumanResourceManagement.ppt

* Why do customers buy from us?? Why buy from us versus our competition? What will keep them buying from us in the future? The direction our business is heading…is this where it should head, or should we be looking at other things?? * * Why do customers buy from us?? Why buy from us versus our competition? What will keep them buying from us in the future? The direction our business is heading…is this where it should head, or should we be looking at other things?? * * * * We have already discussed how managing employees in different contexts presents unique challenges. Lets take a look at some of these challenges in more detail. First, company characteristics, strategic objectives, organizational culture, and employee concerns of the workforce differ across organizations. Second, environmental factors outside of the company, including competitive and regulatory forces, are constantly changing. The variety of internal and external forces affecting a company, and the challenges they pose, are briefly introduced next. In Chapter 2, we discuss internal organizational demands and environmental influences in more depth, and in Chapter 3 we focus on legal compliance. Copyright ? 2010 Pearson Education, Inc. Publishing as Prentice Hall 1-* Company Characteristics Size Resources available Company life cycle stage Company success Company Culture The unique pattern of shared assumptions, values, and norms that shape the socialization activities, language, symbols, and ceremonies of people in the organization. Assumptions, values, and norms that form the base of a culture can only be inferred from a culture’s more visible elements—its socialization activities, language, symbols, and ceremonies. Copyright ? 2010 Pearson Education, Inc. Publishing as Prentice Hall 1-* Employee Concerns Some issues: Single parents; caring for aging parents Dual career; balancing demands of work and personal lives Attracted by flexible scheduling, family-friendly benefits and telecommuting So