Hygiene Grooming-5酒店.ppt

AGENDA 议程 SHOESSOCKS/STOCKINGS 鞋和袜 UNIFORM 着装 JEWELRY 首饰 OTHERS 其它 THANK YOU! OTHERS 其它 Do not use heavy perfume must not be used 请勿使用浓郁的香水 Keys must not be hung on the belt 勿将钥匙挂在腰带间 No spitting 不要吐痰 Luxury is about 2 things / Exclusivity and Creativity This is how we are going to reposition Sofitel, being more exclusive and infuse more innovation and creativity into the brand. And then putting an emphasis: on collection with landmark hotels in exclusive locations on the new brand for early adopters customers seeking for new experiences. Luxury is about 2 things / Exclusivity and Creativity This is how we are going to reposition Sofitel, being more exclusive and infuse more innovation and creativity into the brand. And then putting an emphasis: on collection with landmark hotels in exclusive locations on the new brand for early adopters customers seeking for new experiences. 谈到仪容仪表后，首先想到哪些方面：五官、四肢、衣着…… WELCOME TO GROOMING STANDARDS 欢迎参加仪容仪表培训 OBJECTIVE 目的 OBJECTIVE 目的 1、To know the standards 了解仪容仪表标准 2、To do as the standards 按照仪容仪表标准做 3、To build a good image of Hotel 建立良好的酒店形象 AGENDA 议程 HAIR 头发 FACE MOUTH 面部和口腔 NOSE EARS 鼻和耳 HANDS 手部 BODY CLEANLINESS 个人卫生 HAIR 头发 THE KEY 关键: Hair should always be clean and tidy 头发时刻保持干净整洁 HAIR 头发 Male staff 男士 Keep the hair above the ear and collar. No sideburns please. 头发不过耳际和衣 领,不要留鬓角 HAIR 头发 HAIR 头发 Female staff 女士 Long hair must be tied up 长发女士必须盘发 Hair must be kept off the face 刘海不过眉,不可搭在脸上 HAIR 头发 Please Notice 特别提示: Never touch your hair during service 服务时不要触摸头发 Hair must not be dyed in any other color except black unless approved by Management team 未经管理层批准，员工不许染发，黑色除外 FACEMOUTH 面部和口腔 Face 面部 THE KEY 关键: Maintain a clean face 保持面部清洁 FACEMOUTH 面部和口腔 Face 面部 Male staff 男士 Must shave as often as necessary to keep the skin free from stubble 勤剃胡须，不可出现胡茬 FACEMOUTH 面部和口腔 Face 面部 Female staff 女士 Please use the necessary make up 应当化妆 FACEMOUTH 面部和口腔 Mouth 口腔 To brush teeth twice daily