邮政支局储汇营业员先进事迹材料.doc

邮政支局储汇营业员先进事迹材料 真情感感动客户服务创造价值 ---XX邮政支局储汇营业员先先进事迹材料 XX邮政局XXX支局储汇营业员高华把柜柜台作为邮政形象的”第一窗窗口”，把自己当作服务好客客户群体的”第一形象大使””，每天以饱满的热情，”想想客户之所求，急客户之所需需，排客户之所忧”，为客户户提供全方位、周到、便捷、、高效的服务，以积极的工作作态度赢得顾客的信赖和肯定定。2013年，高华荣获常常德市邮政”芙蓉百岗明星””荣誉称号，2014年被评评为星级营业员，连续四年被被县局行政评为双先个人。 365天没有一天迟到、早早退、脱岗，而且在岗一分钟钟，尽职60秒。有一次小孩孩发烧，爱人也比较忙，父母母回乡下有事。在这种特殊情情况下，她也没请假，早早地地给孩子喂了退烧药，托付给给邻居照看一上午，中午休息息的间隙赶去再喂药，在高烧烧不退的情况下，赶忙送到医医院挂水，托付给好朋友来照照料，下午又坚持正常上班。。好朋友问她：”为何不请半半天假照顾心爱的宝宝呢？””她说：”上午有个老奶奶，，下午还要来存钱的，她的情情况我清楚，生怕别人办理时时老奶奶找不着我，怕这一单单落空了。” XX万次、、XX万元，无一错漏、无一一投诉，满意率100%。 100分钟办理的业务，她只要55分钟，而且准确无误。依靠靠敏锐的观察了解，积极的心心理沟通，提高客户的满意度度。客户一到，她就知道客户户需要办理什么业务，能在最最短时间里为客户做完单个业业务；并适时向客户、企业大大力宣传邮政储汇业务，还经经常手把手指导客户使用，指指导客户办理业务，保证客户户在最短时间里得到最有效的的服务。 XXX邮政局储汇服务的便捷与温温馨。 XXX邮政局存了80万元的定定期存款，他说：”钱存你们们这里，我放心。”近三年来来，高华同志的绩效考核一直直在全局名列前茅。 industrialization, industrial characteristics, contribute to ecological environmental protection. One is to actively implement the project support, vigorously implement the Microfinance in the area of hope project assistance projects; two is the key to implement talent support in the initiative for the economic development in the reservoir area of the introduction of talent at the same time, vigorously implement the reservoir youth transfer plans to promote employment, promote the transfer of labor in youth, promote the resettlement work in youth labor employment; three is to vigorously implement ecological support , in the reservoir area to carry out the service for the Three Gorges migrants, building a green reservoir activities, in order to protect the ecological environment of the reservoir area to make a real contribution.Five, continue to consolidate the work of the Communist Youth League FoundationAlways adhere to the party building, strengthen rural grassroots league construction, push the construction of rural youth center, vigorously extending the work of arms, and carry out the rural education to strengthen the sense of Youth League activities, continue to lay a solid foundation fo