酒店文职人员（英文简历）HOTEL CLERK.doc

酒店文职人员（英文简历）HOTEL CLERK Sandyy Lin 15/F,TOOWER2 ,BRIGHTT CHINA,BUILDDING1,BEIJINGG. OBJECTIVE:: To contribuute developedd customer reelations and administratiive skills too a challengiing in a hoteel. SUMMARY OOF QUALIFICATTIONS: Develooped interperrsonal skillss,having deallt with a divversity of cllients,professsionals and staff memberrs. Detail-annd goal-oriennted. Functioon well in hiigh-stress attmosphere. Knnowledgeable on both EECOO and APTEC ccomputers sysstems. CAREERR HISTORY 19992-Present THHE OLIVER HOTTEL,Whitewateer,KS Hotel CClerk Resolveed guests’ neeeds.Controllled reservatiion input utiilizing EECO computer sysstem.Handled incoming callls.Maintaineed daily repoorts involvinng return gueests，corporatte accounts,aand suite renntals.Inspectted rooms. 19988-1991 WALDDEN HOTEL,Wallton,KS Hotell Clerk Trainned personnell.Handled tellephone,interrnational faxx and telex bbookings.Mainntained dailyy and monthlyy reports traacking demandds and guarannteed no-showw billing.Utiilized APTEC computer forr inputting ggroup bookingg and lists. 1986-1987 WAALDEN HOTEL,WWalton,KS Salles Associatee Assisted cuustomers.Mainntained stockk.Opened/clossed shop.Traccked best sellling novels,,and made reccommendationss to customerrs. 1983-19855 BETHEL COLLLEGE,North Neewton,KS Secrretary Responnsible for geeneral clericcal duties.Reesolved inquiiries.Assisteed in locatinng guest speaakers. EDUCATTION BETHANY COLLEGE,Linddsborg,KS Bacchelor of Sciience;Socioloogy,1983 PREFFERENCES Furnnished upon rrequest. Canddidate’s custtomer relatioons and adminnistrative skkills,essentiial in the hootel/hospitallity field,arre emphasizedd throughout the resume. Education iss de-emphasizzed because ccandidate’s wwork history is strong. industrialization, industrial characteristics, contribute to ecological environmental protection. One is to actively implement the project support, vigorously implement the Microfinance in the area of hope project assistance p