英客英语之工程质量管理.doc

英客英语之工程质量管理 Quality management has seen a transition from reacting to the outcome of site production activities to becoming a strategic business function accounting for the raison d’etre of construction companies. Unless a construction company can guarantee its clients a quality product, it can now no longer compete effectively in the modem construction market. Crucial to the delivery of such quality products is the quality of processes that produce the product. ‘Quality’ now stands alongside ‘price’ as a major factor of differentiation in contractor selection by the client as well as determining the efficiency of processes that the contractor adopts for site operations. To be competitive and to sustain good business prospects, construction companies need a more strategic orientation for the quality systems they deploy. 　　质量管理已经见证了从现场生产活动成果的评价到担当解释建筑公司存在理由的战略商业功能的转变。如果建筑公司不能保证提供给业主质量合格的产品的话，建筑公司在现代建筑市场中的竞争力就不明显了。对这些质量合格的产品的采购至关重要的是生产产品过程的质量。如今，“质量”与“价格”一样是业主选择承包商的一项主要判别因素，同时，决定了承包商现场操作过程的效率。为了竞争和维持良好的商业前景，建筑公司需要建立一个更 多以战略为导向的质量系统。 　　Quality has received much attention in construction since the 1990s, or even earlier. Many government departments have made it mandatory for contracting firms to have their quality system accredited. ISO 9000 is the international standard accepted for certification of quality management systems (QMS). While some large contractors are enjoying benefits from implementing their QMS, the smaller firms report difficulties and obstacles. 　　自从20世纪90年代开始或者更早，建筑业已经对质量给予了许多关注。许多政府部门己经强制承包公司拥有公认的质量系统。对于质量管理系统的认证，ISO9000是广为接受的国际标准。同时一些大型承包商正在从他们实施的质量管理系统中获益，小型公司则报告它 们在实施质量管理系统中遇到的困难和障碍。 　　Quality Management Systems Adopted by Construction建筑业采用的质量管理系统 　　According to ISO 9000:2000，a system is a set of interrelated or interacting elements. A system can include different management systems such as a financial management system, an environmental management system and quality management system. For an organization, a quality management system is a