管理学原理management1.ppt

OB Model Independent Variables (X) Dependent Variables (Y) Exhibit 1.5 * Managers need a whole cadre of skills to create a productive workplace, including technical and quantitative skills. However, leadership and communication skills are critical to organisational success. When managers have solid interpersonal skills, there are positive work outcomes for the organisation. These outcomes include lower turnover of strong employees, improved recruitment pools for filling employment positions, and a better bottom line. (c) 2008 Prentice-Hall, All rights reserved. * The job of managers is not to just accomplish the task, but to accomplish the task through other people. In order to facilitate that process, managers must make decisions, allocate resources, and direct activities toward the desired outcomes. Managers do this in the context of an organisation, a consciously coordinated social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals. (c) 2008 Prentice-Hall, All rights reserved. * There are four main functions that fall under the purview of managers. The first is the planning function. This function includes defining an organisation’s goals, developing a strategy for achieving those goals, and coordinating a comprehensive set of plans to implement the strategy. The next function is organizing. This function sets forth what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are made. The third function is leading. This function looks at the manager’s job to direct and coordinate the people within their area of influence. The final function is controlling. The controlling process ensures that things are going as they should by monitoring performance. The manager should compare the results of that monitoring with the goals that have been set. The manager must take this information and determine if the goals nee