外贸英语口语-打电话.docx

打电话Brief Introduction--简单介绍Basic Expressions—基本表达形式This is Dajiang Food Store.How may I help you?这里是大江食品店。请问我怎样能帮到你呢？Could you put me through to the toy department?请帮我接玩具部好吗？I’d like to order 3 cases of beer.我打算订购三箱啤酒。My name is Tony Smith,Shanghai Hotel Room 2107.My phone number is 6567-8900.我叫托尼-史密斯，住上海宾馆2107房间，我的电话号码是6567-8900.Please make a remittance of 1500 Yuan for the books you’ve ordered.The postage is included.您订的书请汇款一千五百元过来，邮资包括在内。Hold on a moment please.请稍等。I’ll see if she is in.我去看看她有没有在。8、I am afraid she is out at the moment.对不起，她这会出去了。9、I’ll be pleased to if I can.如果能的话，我很高兴。10、Extension 121,please.Sorry, the line is busy.请接121号分机。对不起，线路忙。Could I speak to Mr.Johnson,please?Sorry,there is no one by the name of Johnson here.我可以和约翰逊先生通话吗？对不起，这里没人叫约翰逊。Could you hold on a minute?I’ll get him for you.Certainly.Thanks.稍等，我帮你去叫他。行，谢谢。Mr.Smith is tied up at the moment.OK.I’ll call again later.史密斯先生现在脱不开身。好的，我回头再打电话过来。14、I am sorry I wasn’t in when you called.That’s all right.很抱歉你来电话时我不在。没关系。Operator, we were cut off.Could you reconnect me ,please?Just a moment,please.接线员，电话断了。可以替我重新接通吗？请稍等片刻。Do you follow me?Yes,please go on.打电话听懂我的话了吗？听懂了，请接着谈。Have you got it?Sorry.Do you mind repeating?明白了吗？对不起，你介意再说一遍吗？Conversations—会话Dialogue 1 –对话1O:International Trading Co..Good morning.L:Good morning.May I speak to Mr.Smith,please?O:May I ask who’s calling,please?L:This is Miss Li from the United Textiles.O:Just a minute,Miss Li.（Switches lines）Mr.Smith,Miss Li from United Textiles wants to speak to you.S:Put her through,please.Hello,Mr.Smith speaking.L:Good morning,Mr.Smith.I’m calling about the draft agreement you sent me….--这是国际贸易公司。早上好。--早上好。我想和史密斯先生通话，可以吗？--请问您是哪位？--我是联合纺织品公司的李小姐。--请稍等，李小姐。(转线路)史密斯先生，联合纺织品公司的李小姐想和你通电话。--请把电话接过来。你好，我是史密斯先生。--早上好，史密斯先生。我打电话是为了你寄给我的那份协议草案。。。。Dialogue 2A:Marketing Manager’s Office.Can I help you?B:Mr.Smith,please.A:Sorry,he is out.B:What time do you expect him back then?A:Sorry,I am not sure.Can I take a message?B:No,thanks.Iwill call b