分析方法Reengineering5(免费阅读).ppt

Reengineering Agenda Objectives Agenda What Is It? Definition Reengineering Example: Toll Collection Reengineering Example: Auto Assembly Agenda Significance of Reengineering Reengineering Success Factors Agenda The Bain Approach to Reengineering (1 of 2) The Bain Approach to Reengineering (2 of 2) Bain Experience / Results Importance to Bain Agenda Reengineering Process Reengineering Toolkit Reengineering Process What is a Process? Identifying Process Types Reengineering Process Objectives of Present Mode of Operation Analysis Process Mapping Example Process Map: AC Slide Design Process Activity-Based Costing Example Activity-Based Costing Output Decision-Making Matrix Example Decision Making Matrix Reengineering Process Prioritization Factors Example Process Prioritization Matrix Reengineering Process Alternative Bases for FMO Redesign Approaches to Redesign FMO Redesign Process: Eliminate / Simplify / Automate Eliminate, Simplify Example: Athletic Shoe Industry Automate Example: Hospital Supplies Distribution Typical Changes from PMO to FMO Typical Changes from PMO to FMO Reengineering Process Reengineering Process Importance of Measurement Process Improvement Metrics Agenda Old Estimating Process Estimating Process Span Time and Labor Hours New Estimating Process Results: Span Time and Labor Time per Estimate Agenda Background Supplier Payment Process Flow Diagnose Diagnose (Answer Sheet) Redesign Suggestions Redesign Suggestions (Possible Answers) Redesign / Vision Integration Takeaways Reengineering Imple-ment and Track Results Diag-nose PMO FMO Rede-sign Quantifi-cation of Potential Design TMO, Create Initia-tives Identify Critical Process-es Initial Prioriti-zation Definitions PMO = Present Mode of Operation TMO = Transitional Mode of Operation FMO = Future Mode of Operation Prioritize Sub-Process-es for Redesign Reengineering Ease of Fix Customer Service Impact Competitive Threat / Strategic Vulnerability Estimated Performance Gap (Potential Im