商务英语写作课件chapter3__492753幻灯片.ppt

Chapter 3 Inquiries and Requests Reasons for writing a request letter: to obtain information; to receive printed matter; to receive sample products; to order merchandise; to engage service; to make reservations; to seek special favors. General Plan for Direct Order [DELG] 1. Begin directly with the objective—either a specific question or a general request for information. 2. Include necessary explanation—wherever it fits. 3. If a number of questions are involved, list the questions by numbers or bullets, or leave space between questions. 4. End with goodwill words adapted to each particular situation. What is an inquiry? In international trade, inquiries are usually made by the buyers to get information about the goods to be ordered. Generally a detailed inquiry includes many parts: the name and descriptions of commodity; quality or specifications; quantity; terms of price (FOB, CFR, CIF, etc.) terms of payment (by L/C, D/P, etc. ) time of shipment; packing method; … Terms of pricing 6 most popular FOB CIF CFR FCR CPT CIP Terms of pricing[ Incoterms-2000 ] 7 others EXW FAS DAF DES DEQ DDU DDP 汇付流程 托收流程 信用证流程 Useful Sentence Patterns 1. Would you please/ Could you please/ Will you please…? 2. We are interested in/ We are in the market for…/ We would like to 3. We will appreciate it very much if… Patterns and Substitutions 1. We visited your stand at the Canton Fair and are now writing you to inquire about your silk neckties. Useful Expressions Canton Fair: China’s (Spring / Autumn) Export Commodities Fair 广交会：中国（春季/秋季）出口商品交易会 Patterns and Substitutions 2. We are interested in / in the market for / potential buyers of / considering buying / ready to purchase your men’s shirts displayed in your showroom. Patterns and Substitutions 3. Your advertisement in the latest issue of China Foreign Trade interests us, and we would like to receive full details of your commodities. Patterns and Substitutions 4. Please send us five copies of your latest catalogue