新职业英语1酒店英语--Unit3.ppt

Vocabulary and Structure Task 5 Choose the best Chinese translation for each sentence. 2. Do you have a Lost and Found Desk? My purse is missing. A. 你们有人捡到一张桌子吗？我的钱包在里面。 B. 你们这里有失物招领处吗？我的钱包丢了。 C. 你们有失而复得的桌子吗？我的钱包丢了。 D. 你们有人丢了一张桌子吗？我找到了一张，但没有 钱包。 B Vocabulary and Structure Task 5 Choose the best Chinese translation for each sentence. 3. We run a courtesy bus from the airport to the hotel. A. 我们有从机场到酒店的免费巴士。 B. 我们有从机场到酒店的礼宾巴士。 C. 我们礼节性地开通从机场到酒店的巴士。 D. 我们开着从机场到酒店的免费巴士。 A Vocabulary and Structure Task 5 Choose the best Chinese translation for each sentence. 4. As many guest services have become computerized and standardized, concierge service often provides special attention a guest would not otherwise receive. 由于很多酒店服务已经变得计算机化和标准化，礼宾服务经常给 予客人无法得到的特殊关注。 B. 随着很多酒店服务变得越来越计算机化和标准化，礼宾服务经常 给客人提供特殊关注。 C. 随着很多酒店服务变得越来越计算机化和标准化，礼宾员经常给 客人提供酒店不能提供的特殊服务。 D. 酒店服务由于使用了计算机，变得非常标准化，因此礼宾服务经 常给客人提供酒店无法提供的一些服务。 A Task 1 Listen to five short dialogs and decide what each  dialog is about and mark (√) where appropriate. Listening Script Dialog 1: Concierge staff: Good evening, sir and madam. What can I do for you? Guest: My wife and I would like to go on a tour of the city. Could you introduce some scenic spots here in Hangzhou? Dialog 2: Guest: This is our last day here. My group of tourists would like to have a look at the beautiful coastline. Could you help me find a bus? Concierge staff: Sure. Our hotel has tour buses that can carry you wherever you want to go. Please fill out this form first. Task 1 Listen to five short dialogs and decide what each  dialog is about and mark (√) where appropriate. Listening Script Dialog 3: Bellman: You’ve got five pieces of baggage altogether. Is that right? Guest: Yes. They are all here. Dialog 4: Guest: Where can I have my hair done? Concierge staff: You can go to our beauty parlor on the 5t