瓶颈管理[教材]36256(免费阅读).ppt

About the Theory of Constraints Eli Goldratts Theory of Constraints is being used by thousands of corporations, and is taught in over 200 colleges, universities and business schools. His books have sold over 3 million copies and have been translated into 23 languages. The Theory of Constraints The Theory of Constraints (TOC) is an overall philosophy developed by Dr. Eliyahu M. Goldratt, usually applied to running and improving an organization. TOC consists of Problem Solving and Management/Decision-Making Tools called the Thinking Processes (TP). TOC is applied to logically and systematically answer these three questions essential to any process of ongoing improvement: 改进什么？ What to change? 改成什么样子？ What to change to? 如何使改进得以实现？How to cause the change? The Theory of Constraints More specific uses of the Thinking Processes can be used to significantly enhance vital management skills, such as: win-win conflict resolution  effective communication  team building skills  delegation  empowerment The Theory of Constraints Famous for spectacular results, the use of TOC has resulted in Proven Solutions created by applying the Thinking Processes (TP) in specific functional areas such as Sales, Marketing, Logistics, Finance, Accounting, Engineering and Project Management. Many of these solutions are discussed in detail in the books : The Goal, The Race, Its Not Luck and Critical Chain. The Theory of Constraints TOC recognizes that the output of any system that consists of multiple steps where the output of one step depends on the output of one or more previous steps will be limited (or constrained) by the least productive steps. In other words, as paraphrased in The Goal, the strength of any chain is dependant upon its weakest link. The Theory of Constraints Where manufacturing is concerned, TOC postulates that the goal is to make (more) money. It describes three avenues to this goal: Increase Throughput  Reduce Inventory  Reduce Operating Expense As Dr.