busiess etiquette.ppt

QUIZ: What is Your BEQ? (Business Etiquette Quotient) Think business etiquette has gone the way of the manual typewriter? Think again! In todays highly competitive business world, practicing good etiquette and courtesy make more sense than ever. Appropriate behavior in business settings is a sure way to make a favorable impression for your organization, build strong professional relationships and get ahead in your career. Instructions: This fun, FREE and easy quiz can be completed in less than five minutes, and it can give you immediate insight into your career. Evaluate your BEQ (Business Etiquette Quotient) with the following quiz:. 1. While networking at a reception, you see someone who looks vaguely familiar. You should A. Ignore her in case shes someone you should remember. B. Pretend to know her, hoping shell give you clues to her identity. C. Ask if she remembers you. D. Introduce yourself. 2. A colleague has introduced you to Mr. Brown. His name tag reads John Brown. How do you address him? A. Mr. Brown B. John C. Avoid addressing him by name. 3. How do you greet a visitor who has just entered your office? A. Call out a casual greeting and finish your present task. B. Lean across the desk and shake hands. C. Stand to greet him and indicate a chair. D. Let him choose a seat for himself. 4. At a company party, the CEO and his wife come to your table. Youve met them both before. Both are considerably older than you are. What is the proper way to greet them? A. Greet the wife first, then the CEO, shaking hands with both. B. Greet the CEO first, then the wife, shaking hands with both. C. Greet the wife first, but do not offer to shake hands unless she initiates it. D. Greet the CEO first, greet the wife second, no need to shake hands. 5. Youre collecting some files from an associates office when her telephone rings. Thinking she may be calling you with instructions, you answer. Instead, its a client. You should … A. Say Jackie