《中餐厅服务流程.ppt

* *  中餐厅服务程序 Chinese restaurant service procedure Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. 中餐厅服务程序Chinese restaurant service procedure 接受预定 Take reservation 问候客人 Greet guest 询问客人喜欢的台位 Ascertain table preference 帮客人入座 Escort guest and assist with seating 接近餐桌问候客人 Approach table and greet guest 服务中国茶 Serve Chinese Tea Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. 中餐厅服务程序Chinese restaurant service procedure 上小毛巾 Offer towel 铺席巾 Spread napkin 脱筷套 Take off chopstick’s cover 收撤多余餐位 Take away superabundance table set 服务豉油 Inquire sauce oil 服务开胃小吃 Serve appetizer 呈送菜单和酒水单 Present menu and wine list Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. 中餐厅服务程序Chinese restaurant service procedure 解释菜单和当日特别介绍 Explain menu and daily special 推荐 Make recommendations 点菜 Take food order 点酒水 Take wine order 输入点单与酒水单 Post food and wine order to Micros 准备酒水服务 Prepare table for wine selection 服务酒水Serve wine selection Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. 中餐厅服务程序Chinese restaurant service procedure 与厨房保持上菜需求的联系 Liaise with kitchen for the serving sequence 准备上菜，清理台面 Prepare table for food selection , clean the centerpiece if necessary 准备相应调料和器皿 Prepare necessary condiments and equipments for the relevant dish 传递菜式与调料 Pick up food and condiments Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. 中餐厅服务程序Chinese restaurant service procedure 服务菜式及调料，询问客人需求 Serve food and condiments, inquire about further needs by the last dish/course served 清理台面 Clear and detail table 更换小毛巾 Replace face towel with fresh round 为服务主食做准备Clear and detail table for dim sum