《沟通--重点是编码与解码.pptVIP

沟通上的“黄金定律” 你希望别人怎样 对待你，你就 怎样去对待别人。 不要用自己喜欢的方式去对待别人， 而要用别人喜欢的方式去对待对方。 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. 风格的调适 了解自己的优点长处 欣赏他人的优点与差异 找到互补与适合性 学习扩展不善长的风格 控制过当 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. 沟通的少与多 少说抱怨的话 多说宽容的话 少说讽刺的话 多说尊重的话 少说拒绝的话 多说关怀的话 少说命令的话 多说商量的话 少说批评的话 多说鼓励的话 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. 小 结 本次课程由哪几部分内容构成？ 给你印象最深的内容是什么？ 还记得哪些例子与故事？ 哪些地方可以明天就用到工作中去？ …… Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. 运用本次培训中的收获， 制定一份改进方案。 要求： 1、有现况问题的描述 一一对应地写出你改进的具体方案。 2、至少写出五条方案 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. 沟通从心开始 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. 谢 谢 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. * 沟通技巧培训 和谐生活、高效工作 —— 沟通与人际风格运用 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. 双 赢 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. ?自 我 沟 通 ?人 际 沟 通 ?大 众 沟 通 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. 自 我 沟 通 A + B = C 事件 信念 结果 正面/负面 积极/消极 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. 关怀 接纳 尊重 人际沟通的心理功能 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. 沟通三步骤 ? 倾 听 ? 同 理 心 ? 支持的回应 Evaluation only. Created with Asp