《ChapteroneWrittenCommunication书面通信英文商业信函书写.ppt

Xu Meirong from Department of Int’l Business Communication of Dalian Vocational Technical Collage 外贸英语函电课件制作人：徐 美荣 感谢您使用本课件，期待您的宝贵意见。 联系方式： 大连职业技术学院国际商务语言系 大连市甘井子区夏泊路100号 E-mail:xmrdalian888@ Tel:0411 外贸英语函电课件制作人：徐 美荣 功能简介：正常条件下，课件运行稳定，兼容Office2000及以上版本；能合理运用多种媒体，其组织结构与呈现方式适合教学需要，素材质量高，生动形象，页面设计规范、简洁、和谐美观；界面友好，操作简单，能方便灵活地控制课件的进入、运行、暂停和退出，有一定容错能力和安全性；已经移植上网国际商务语言系网和学院精品课网页 。 外贸英语函电课件制作人：徐 美荣 使用说明书：本课件利用Microsoft（微软）公司的Office2000办公软件制作，正常条件下，课件能稳定运行，兼容Office2000及以上版本；Office 2000 是为以下操作系统设计的： Windows 95、 Windows 98 、Windows NT Workstation 4.0，需要SP3 的 Windows 2000 在NT4.0系统上、Windows XP，如果你要使用Microsoft Data Engine（微软数据引擎）、Office Server Extension或者NetMeeting，则需要SP4。为了使用Office站点组件：需要IE4.01或更高版本于任何版本的Windows 95、Windows 98或Windows NT。 Contents Chapter 1 Written communication------ an overview Chapter 2 Establishment of Business Relations Chapter 3 Inquiries and replies Chapter 4 Making Quotations Offers Chapter 5 Counteroffers Declining Orders Chapter 6 Acceptance Orders Preface 1.Definition English business correspondence refers to the letters , cables, telexes, faxes and e-mails dealing in international business, as well as in domestic trade, of course. 2. Aim The purpose of this course is to help you learn how to write good business letters by using up-to-date expressions in the simplest possible language. It has its unique language style and jargons It is full of business terminations and abbreviations There is a close relations between EBC and international trade Part of Business Letters A. The standard parts Form of a business letter 1.The fully blocked style with Open Punctuation Envelopes addressing accuracy clearness appearance Envelopes addressing Name and address of the receiver should be typed above half way down the envelope, leaving enough space for the postmark or stamps. the return address should be printed in the upper left corner of the envelope. Post notations such as ‘Registered’, ‘Certified’