2014-2015学年度下期期末考旅游专业试题2014-2015学年度下期期末考旅游专业试题.doc

一、选择题（旅游英语1-10。每小题2分。每小题中只有一个选项是正确的。） 旅游英语1-10 1．汇率 A．exchange rate B．change rate C．exchange counter D．exchangeable rate 2．待修房 A．OCC B．ETD C．DL D．OOO 3．预订 A．reception B．reservation C．reservoir D．conversation 4．宴会 A．specialty B．bankrupt C．banquet D．bartender 5．客房部管家、客房部经理 A．housekeepor B．housekeeping man C．chambermaid D．housekeeper 6．散客 A．individual person B．individual customer C．individual traveler D．individual visitor 7．旅程、行程 A．itinerary B．routine C．itinerant D．itemize 8．唐三彩 A．three-colors glazed Tang porcelain B．three-colors glazed Tang pottery C．three-colors glazed Tang carving potter D．three-color glazed Tang pottery 9．题字、镌刻 A．inscription B．statue C．status D．inquisition 10．盥洗室 A．waitroom B．laundry C．washroom D．waterroom 补全对话11-18 (Dialogue-1) (M-Manager G-Guest) 11．M: Good morning, sir. Can I help you? G: Yes. M: What’s wrong? 12．G: The room is dirty and the bathtub is not clean. The TV set doesn’t work. M: I’m very sorry to have caused you such inconvenience. 13．G: 14．M: I’ll manage it. Would you like to move next to the room? G: It’s very kind of you. M: You’re welcome. A．I’ll go to deal with it soon. B．The hotel is terrible. C．We’ll help you with your luggage. D．Can you change a room for me? (Dialogue-2) (C-Chambermaid G-Guest) 15. C: Housekeeping. May I come in? G: Yes, please. C: May I do the turn-down service for you now? 16．G: No, thanks. I’d like to have a bath and take a rest after 6 hours’ long flight. C: OK. G: Can you get me a thermos of hot water? I just want a cup of hot coffee. And please hang “Do Not Disturb” sign outside my door after bringing the water. 17．C: I will be back soon. G: Thank you. C: You’re welcome. What time would you like me to make up your room? 18．G: C: In that case I’ll do the turn-down service for you when you turn t