Office ManagementHow to Create a Positive Work Environm.ppt

Office Management:How to Create a Positive Work Environment Lois L. Bready, M.D. Associate Dean for Graduate Medical Education Professor Vice Chair, Dept of Anesthesiology Office Management:How to Create a Positive Work Environment Who and what do you have to manage? What are the challenges? ? Office Management:How to Create a Positive Work Environment Right place – for YOU Is this setting a good fit? ? Is it still a good fit? Office Management:How to Create a Positive Work Environment Right attitude Be positive You can control your mood Change is certain Figure out how to really make change an opportunity If you are in charge, you are in charge The outcome is your responsibility Don’t blame, and do give credit Dress, act, talk, and email like a person in charge Be the kind of boss you would want to have Maintain professional boundaries ? Office Management:How to Create a Positive Work Environment Right boss(es) Principled Vision Communication styles Support Office Management:How to Create a Positive Work Environment Right boss(es) Manage up Understand expectations meet them Listen Help Stay organized Meet regularly, make an agenda, take notes Forewarn of trouble Ask for input Be value-added Don’t create problems Office Management:How to Create a Positive Work Environment Right people working for/with you - 1 Bus concept Hire them and/or already in place Communicate clear expectations Delegating and checking Starbucks approach – and written Timeframe for draft Expected product’s format, style, etc. Email is wonderful (keep hardcopies) Develop your people Office Management:How to Create a Positive Work Environment Right people working for/with you – 2 Giving feedback on performance Use Outlook for reminders At assessment points, check progress Midcourse corrections if needed Don’t micromanage Ensure enough time tools Software classes (excel, powerpoint, etc) Keep notes for progress, staff evals Office Management:How to Create a Positive Work Enviro