毕业论文——物流服务.doc

《物流商品养护技术》 课程考查论文 我国物流服务中存在的问题及对策研究 ——以民营快递业为视角（题目） 系名称 专业名称 学生姓名 学号 指导教师 我国物流服务中存在的问题及对策研究 ——以民营快递业为视角 摘要：随着经济的持续快速发展，近几年来，我国民营快递业随之也得到了相应的迅速发展，并在社会经济生活中占据了越来越重要的地位。但由于多方面的影响因素，民营快递物流服务的诸多问题被显露出来，制约着其持续发展和服务水平的提升。为此，本文对我国民营快递业物流服务中存在的问题及对策研究展开了探讨与分析。本文首先介绍了课题的研究目的、意义、国内外研究现状，以及研究的内容和方法；然后主要从概念、要素、特性三方面对物流服务进行了阐述，并从快递的概念、分类以及快递产业的基本特征三方面的内容对快递业展开了相关理论介绍，为课题的进一步研究奠定了相关的理论基础；其次，分析了我国民营快递业的发展现状，并运用SWOT分析法进一步分析了民营快递企业的内、外部环境条件；随之，指出了我国民营快递物流服务过程中存在的问题，并给予了相应的分析说明；接着，针对我国民营快递物流服务中的问题，提出了相应的改进与发展对策；最后对本课题的研究做出了相应的总结。 关键词：民营快递； 快递服务； 物流服务； 问题； 对策The Problems and the Countermeasure Researches of Existing in the Logistics Service in China -- In the Perspective of Private Express Industry Abstract: With the sustained and rapid development of economy, in recent years, China’s private express industry also obtains the corresponding speed development, and it occupies more and more important position in the social and economic life. But due to various influencing factors, the problems of the private express logistics service are revealed, which restricts its sustainable development and the improvement of the service level. Therefore, in this paper, unfolding discussion and analysis to the problems and the countermeasure researches existing in the logistics services of the private express industry in China. This article first introduces the research purpose, significance, research status at home and abroad, as well as the research content and method of this project. Then, expounding the logistics services mainly from the three sides of concept, elements and characteristics. And unfolding a introduction about related theory to express industry from the three aspects of the concept and the classification of the express, the basic characteristics of the express delivery industry. They lay the related theoretical foundation for the further research of the subject. Next, analyzing the current development situation of the private express industry