询盘回复基本技巧(上).docx

今明两天，小编将给大家分享敦煌网卖家一个真实的订单询盘，在23天时间里，Buyer和Seller一共沟通了43次，Buyer共提出了两个需求：一件婚纱和一件西装。最后Buyer购买了一件婚纱，但没有购买西服。无论是成功的婚纱购买经历，还是失败的西服购买经历，都能帮助大家总结经验教训，赢得更多订单!　　成功篇　　一、背景介绍：Sophie曾经在Nancy的店铺中购买过一件婚纱，十分满意，这次Sophie把Nancy的店铺介绍给了将要结婚的姐姐，希望姐姐的婚纱也能由Nancy提供。　　二、询盘正文和点评：记录时间发起人内容小编点评　第一天BuyerHello, I recently bought a wedding gown from you and it arrived early enough before the wedding. It was the best gown in town and I was really happy on how you treated me. You made my dream come true and I want to say thank you for treating me so special. To show appreciation, I have decided to buy my sisters gown from you. I gave her this site and asked her to make a choice of any gown and I will give you the sample so that you make iton time and ship. The link is /2013-cheap-new......(please copy and paste on your browser to see). I just want you to assure me the clothe will be ready on or before the second week of December 2013. He wedding is on the 16th of December 2013. i will continue to recommend my girl friends to your site because you are the best. Thanks as am waiting to hear from you soon. Please find attached some pictures for you,and i Will also like to buy veil from you if you have it. Thanks in anticipation of your cooperation. Regards, Sophie由于信任，Sophie很直接的找到Nancy再次购买婚纱给她的姐姐。●优质的产品质量、提前到货，让买家满意度爆棚。●维护好新客户，才能赢得“回头客”。第一部分SellerDear Sophie, Nice to hear from you again! It is really our great pleasure that you love the wedding dress we made for you. We have made the above wedding dress before, we sold it to Nigera is USD287.4 with shipping. We made with top quality embroidery lace. And the lace pattern is not same as the original design. But the outfit is still very beautiful. I will try to find the real dress images we m