僱員信心指數-CollegeofBusinessCityUniversityofHongKong.ppt

Employee Confidence Index (ECI) - 2005-2009僱員信心指數（05-09年）趨勢圖 Employee Confidence Index -by Occupations僱員信心指數分層分析 – 職業界別 勞資關係指數(IRI)是量度勞方及資方關係的指數。 IRI內的五條問題以1 – 5分作評分，分數越高表示僱員對勞資關係的看法比較正面。 Industrial Relations Index (IRI) aims to measure relations between employers and employees . The 5 questions in the IRI are based on a scale of 1 – 5, and a higher score represents a more positive view of industrial relations. Industrial Relations Index (IRI) 勞資關係指數 Industrial Relations Index (IRI) – by Industry勞資關係指數 – 行業 Industrial Relations Index (IRI) – by Job Position勞資關係指數 – 職位 Industrial Relations Index (IRI) – by Gender勞資關係指數 – 性別 Industrial Relations Index (IRI)– by Occupation 勞資關係指數 – 職業界別 主要研究結果 (I) Major Findings (I) 在勞資關係指數上，受訪者的評分為中等水平（3.45） ，反映出勞資關係尚算協調。 在進出口貿易行業(3.53)勞資關係最好;在批發和零售業 (3.38) ，勞資關係指數最低。 職位越高，勞資關係指數亦會越高，即是勞資關係越好。 This survey shows that the IRI score of Hong Kong employees is moderate, with an IRI mean of 3.45 The IRI of employees in Import export trades (3.53) is the highest, while that of employees in Wholesale retail (3.38) is the lowest. The higher the position, the higher the IRI, which indicates better relations between the employers and employees. 女性的勞資關係指數較男性高。 經理及行政人員的勞資關係指數最高；而工藝及有關人員的勞資關係指數最低。 Female respondents reported higher IRI scores than male respondents. Respondents working as Managers and administrations reported the highest IRI scores, while respondents working in Craft and related workers indicated the lowest IRI score. Work Commitment Index 工作承諾指數 主要研究結果 (I) Major Findings (I) 調查結果顯示2009年僱員的工作承諾指數(3.58)比2008年高 (3.38)。 僱員對職業的承諾度的平均值(3.66)，比對組織承諾的平均值(3.50)為高。 The survey shows that employees’ WCI of 2009 (3.58) is higher than that of 2008 (3.38) Employees reported a higher level of Occupational Commitment (3.66) than that of Organizational Commitment (3.50). 主要研究結果 (I) Major Findings (I) 在“組織承諾”方面，2009年僱員“對組織的有很強的歸屬感 ”與“一個人必須忠於他的組織”的分數比2008年高。 在“職業承諾”方面，2009年僱員的對“職業責任感”與對“改變職業太遲”的看法比2008年高。 With regards to “organizational