銀座商城玉函店员工激励机制研究.doc

银座商城玉函店员工激励机制研究 摘 要 本文基于激励及激励机制等相关理论的梳理，对银座商城玉函店现行的激励机制进行了调查分析，客观评价其现行机制中存在的问题，具体包括绩效考评效果不佳、员工的培训制度不完善、注重表层激励使得内隐激励不足等。并在此基础上构建了银座商城玉函店激励机制模型，提出了相应的激励机制完善措施，具体包括：第一，完善薪酬机制，主要通过设立年终奖提高奖励效果、根据岗位特点设立岗位津贴、针对特殊岗位权变的设计薪酬模式等方式实施；第二，完善绩效考核机制，主要通过：成立公司绩效考核常设机构、明确公司各部门考核职责、加强绩效考核实施过程控制与管理和确定绩效考核协作部门等途径进行；第三，完善培训机制，主要通过明确工作目标、有序扩大讲师队伍、丰富培训形式和完善培训考核机制等方式进行实施；第四，注重精神激励，实施途径主要包括加强员工职业生涯规划设计、完善选人用人机制、发展约束机制、强化企业文化激励等。 本文研究结论对于提升银座商城玉函店的管理水平具有重要的积极意义，同时通过完善的员工激励机制的实施，极大程度上提高了银座商城玉函店人力资源管理效率，增强了员工的工作积极性，使银座商城玉函店在恶劣竞争环境下保持强有力的竞争力，推动了银座商城玉函店经济收益的提升。同时本文的研究结论对于银座集团内其他门店以及其他百货零售企业激励机制的建立具有一定的指导和借鉴意义。 关 键 词：Title: Research on the Motivating Mechanisms of Staff from Yuhan Shop，Yinzuo Mall Professional Fields: Master of Pubilc Administration（MPA） Applicant: Shang Jie Supervisor: Prof. Jiannan Wu ABSTRACT In the enterprises, human resource is not only one of the most important resources, but also the most expensive resources, sometimes is resources the most easily to cause the problem. At a result, the incentive is an important content of human resource management; the use of incentive mechanism is an important factor to decide whether the enterprise is prosperous or declined. Yinzuo mall Yuhan store is a branch of Yinzuo Group in Jinan City, and is a modern one-stop large shopping center as a collection of shopping, dining, entertainment, leisure, cultural experience.With the continued deterioration of global environment, Chinas economy remains in the doldrums, as a result, the retail industry profits drop, performance declines. In such a difficult situation, the establishment of staff incentive mechanism in the Yinzuo mall Yuhan store management is playing a more and more important role. Under this background, in this paper ,the author analyzed the current incentive mechanism for Yinzuo mall Yuhan store after studied the related theories of incentive mechanism, and gave a objective evaluation of the problems existing in the present mechanism, the problems includes bad performance