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First Time Quality PPM TIME 2 First Time QualityTraining Module Training Objectives 培训目标: To Understand 理解 What First Time Quality Is 什么是一次下线合格率? Why It Is Important 一次下线合格率的重要性 Why We Need to Measure It 为什么需要对一次下线合格率进行测量? How to Calculate It 如何计算? What the FTQ Deployment Process is 怎样进行FTQ? What the Basic Quality Tools Are 基本质量工具是什么? How to Apply the Quality Tools 怎样运用基本质量工具? What the Deliverables are that each Plant Will be Responsible for Monitoring and Reporting 每个工厂应该监控和汇报什么? 3 First Time QualityTraining Module What is First Time Quality? 什么是一次下线合格率? First Time Quality is a measure of the number of pieces rejected in a manufacturing process versus the total number of pieces attempted 一次下线合格率是测量制造过程中不合格品数与总产品数的比值. REJECTS 4 First Time QualityTraining Module Why is FTQ important? 一次下线合格率的重要性 Because if we don抰 make good parts the first time, we have to inspect in quality 因为如果我们第一次没有生产出好的产品,我们就必须进行检验. We know inspection is at best 85% effective 我们知道检验至多只有85%有效. Therefore, anytime FTQ is greater than 0, we are dependent on inspection to protect the customer 因而,如果任何时候一次下线合格率大于0,我们都需要依赖检验来保护客户. To reduce manufacturing costs 降低制造成本 To eliminate waste through the value stream and meet customer requirements (take time) 通过价值流和满足客户要求来消除浪费. 5 Catch Defects Filter Inspection misses some defects 检验会遗漏一些缺陷 Defects not caught 漏网缺陷 Voice of the Customer 客户的意见 Problem问题 D D The Role of Inspection D Inspection is like a filter 检验好比一个筛子 6 1 2 Catch Count defects 抓住并计算缺陷 React to ALARM LIMITS 超过警戒线的反应 Follow Reaction Plan 执行反应计划 Voice of the Customer The Role of First Time Quality Process Reaction Plan ZERO Defects Forward 7 Analyze Data Understand Defects and Decide the Order of Priority: 理解缺陷并决定优先次序 Assign problems to Cross-Functional Group: 向跨功能小组提出问题 Select and Plan the Improvement: 1.Right Information 2.Right Cause 3.Right Timing 选择并计划改善问题 正确的信息 正确的原因 正确的
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